Joella's Hot Chicken - Middletown

4.4
2147 reviews

About

Restaurant
Joella's Hot Chicken. The place where hearts are always warm and the chicken is spiced just right. At Joella's we spice our 100% antibiotic-free, hormone-free, all-natural chicken just the way you like - from just enough heat to bring out the flavors and warm your heart, to Fire-In Da-Hole, bless your heart. So, come on in & get the Hot Chicken you want off your brain & into your belly.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Joella's Hot Chicken - Middletown
13401 Shelbyville Road, Louisville, KY
40223, United States

Hours

Reviews

4.4
2,147 reviews
5 stars
1,395
4 stars
462
3 stars
153
2 stars
66
1 star
71

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the chicken for being fresh and delicious, but there were complaints about inconsistency, with some reporting cold or overcooked food.

Service Experience

Service was often described as friendly and fast, but there were multiple reports of poor service, including mistakes with orders and unhelpful staff.

Pricing Concerns

Many customers felt the prices were too high for the portion sizes and quality of food, with some comparing it unfavorably to other chicken places.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some enjoying the vibe while others noted cleanliness issues and noise levels.

Sauce and Seasoning

While some customers enjoyed the sauces, others found them lacking in flavor or too mild, particularly for spicy options.
  • CB
    Corey Br
    3 days ago
    4.0
    Our server, lonzelle was so kind and helpful! 👍👍 Myfood….not as many stars; my tenders and fries were barely warm. We also had the wings of varying degrees of heat which were temperature hot and fresh and tasty 👍 chicken and waffles were good with a (?)maple butter that our son enjoyed, pickles were hot and tangy, and the Mac was good (usually we have found Mac at most places not to be as good as home Mac, but this was good). As an fyi (depends on how you like them), the wings are breaded and fried, not just fried.
  • AM
    Andrew Montgomery
    6 days ago
    1.0
    ordered via door dash. Did not get all of my order, what i did get was cold as it could be. Exceptionally dissatisfied with the product that was allowed out of the door. At this point i have to question if this was even my order. i don't think the flavoring is what i ordered either. Not worth the price, will not try again.
  • LG
    Linda Gohlinghorst
    Nov 11, 2025
    5.0
    Chicken and the JoJo sauce is so delicious!
  • NC
    Nick Cottage
    Oct 22, 2025
    5.0
    I cannot overstate how fresh and delicious the chicken is here. The sauces and seasonings are great as well as the sides, but the chicken is by far the star of the show as it should be at a chicken place. Could literally eat here daily
  • CS
    Charles StClair
    Oct 19, 2025
    5.0
    One of my favorite restaurants in town. Love Ella’s Fav and the fries are awesome

Frequently Asked Questions About Joella's Hot Chicken - Middletown

What type of chicken does Joella's Hot Chicken - Middletown serve?

Joella's serves 100% antibiotic-free, hormone-free, all-natural chicken with six unique spice levels, from mild to 'Fire-In Da-Hole'.

What are the operating hours of Joella's Hot Chicken - Middletown?

Joella's Hot Chicken - Middletown is open daily from 10:30 AM to 10:00 PM.