Business Details
About
Restaurant
Joella's Hot Chicken. The place where hearts are always warm and the chicken is spiced just right. At Joella's we spice our 100% antibiotic-free, hormone-free, all-natural chicken just the way you like - from just enough heat to bring out the flavors and warm your heart, to Fire-In Da-Hole, bless your heart. So, come on in & get the Hot Chicken you want off your brain & into your belly.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Joella's Hot Chicken - Middletown
13401 Shelbyville Road, Louisville, KY
40223, United States
Hours
Reviews
4.4
2,147 reviews
5 stars
1,395
4 stars
462
3 stars
153
2 stars
66
1 star
71
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the chicken for being fresh and delicious, but there were complaints about inconsistency, with some reporting cold or overcooked food.
Service Experience
Service was often described as friendly and fast, but there were multiple reports of poor service, including mistakes with orders and unhelpful staff.
Pricing Concerns
Many customers felt the prices were too high for the portion sizes and quality of food, with some comparing it unfavorably to other chicken places.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the vibe while others noted cleanliness issues and noise levels.
Sauce and Seasoning
While some customers enjoyed the sauces, others found them lacking in flavor or too mild, particularly for spicy options.
- CBCorey Br3 days ago4.0Our server, lonzelle was so kind and helpful! 👍👍 Myfood….not as many stars; my tenders and fries were barely warm. We also had the wings of varying degrees of heat which were temperature hot and fresh and tasty 👍 chicken and waffles were good with a (?)maple butter that our son enjoyed, pickles were hot and tangy, and the Mac was good (usually we have found Mac at most places not to be as good as home Mac, but this was good). As an fyi (depends on how you like them), the wings are breaded and fried, not just fried.
- AMAndrew Montgomery6 days ago1.0ordered via door dash. Did not get all of my order, what i did get was cold as it could be. Exceptionally dissatisfied with the product that was allowed out of the door. At this point i have to question if this was even my order. i don't think the flavoring is what i ordered either. Not worth the price, will not try again.
- LGLinda GohlinghorstNov 11, 20255.0Chicken and the JoJo sauce is so delicious!
- NCNick CottageOct 22, 20255.0I cannot overstate how fresh and delicious the chicken is here. The sauces and seasonings are great as well as the sides, but the chicken is by far the star of the show as it should be at a chicken place. Could literally eat here daily
- CSCharles StClairOct 19, 20255.0One of my favorite restaurants in town. Love Ella’s Fav and the fries are awesome
Frequently Asked Questions About Joella's Hot Chicken - Middletown
What type of chicken does Joella's Hot Chicken - Middletown serve?
Joella's serves 100% antibiotic-free, hormone-free, all-natural chicken with six unique spice levels, from mild to 'Fire-In Da-Hole'.
What are the operating hours of Joella's Hot Chicken - Middletown?
Joella's Hot Chicken - Middletown is open daily from 10:30 AM to 10:00 PM.
Does Joella's Hot Chicken - Middletown offer delivery and pickup options?
Yes, they offer in-store pickup, delivery, and no-contact delivery services.
What payment methods are accepted at Joella's Hot Chicken - Middletown?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Joella's Hot Chicken - Middletown family-friendly and accessible?
Yes, the restaurant welcomes families, has a children's menu, high chairs, wheelchair accessible entrance, seating, parking, and restroom.
Can I find Joella's Hot Chicken - Middletown menu and order online?
Yes, their full menu is available at https://joellas.com/menu-all.php and you can order online at https://order.thanx.com/joellas.
Are there vegetarian options available at Joella's Hot Chicken - Middletown?
Yes, Joella's offers vegetarian options such as vegan chicken and salads.
What nearby places can I visit before or after dining at Joella's Hot Chicken?
Nearby you can visit Next Level Sports Nutrition for supplements, Waxxpot Middletown Commons for skin care, or Biscuit Belly for brunch.
How can nearby businesses enhance my visit to Joella's Hot Chicken - Middletown?
After enjoying hot chicken, you can relax at Elements Massage for therapy or get a haircut at Supercuts or Primp Style Lounge 2, all close by.
Are there shopping options near Joella's Hot Chicken - Middletown?
Yes, nearby shopping includes Five Below for fashion accessories, Hobby Lobby for home decor and crafts, and Ross Dress for Less for clothing.