Brand Certified
Joella's Hot Chicken - Middletown
4.4(2170 reviews)
Certified by Joella's Hot Chicken - Middletown • Mar 01, 2026
Business Details
13401 Shelbyville Road, Louisville, KY
40223, United States
Certified by Joella's Hot Chicken - Middletown • Mar 01, 2026
(502) 254-1111
Certified by Joella's Hot Chicken - Middletown • Mar 01, 2026
https://joellas.com/
Certified by Joella's Hot Chicken - Middletown • Mar 01, 2026
About
Certified by Joella's Hot Chicken - Middletown • Mar 01, 2026
RestaurantSchulte Hospitality Group Inc
Joella's Hot Chicken. The place where hearts are always warm and the chicken is spiced just right. At Joella's we spice our 100% antibiotic-free, hormone-free, all-natural chicken just the way you like - from just enough heat to bring out the flavors and warm your heart, to Fire-In Da-Hole, bless your heart. So, come on in & get the Hot Chicken you want off your brain & into your belly.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Joella's Hot Chicken - Middletown • Mar 01, 2026
Joella's Hot Chicken - Middletown
13401 Shelbyville Road, Louisville, KY
40223, United States
Hours
Certified by Joella's Hot Chicken - Middletown • Mar 01, 2026
Reviews
4.4
2,170 reviews
5 stars
1,414
4 stars
465
3 stars
153
2 stars
67
1 star
71
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food as delicious, there were consistent complaints about inconsistency in food quality, including issues with overcooked or cold items.
Service Experience
Customer service received mixed reviews; while some staff were noted as friendly and helpful, others were described as inattentive or rude.
Order Accuracy
Numerous customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Pricing Concerns
Several reviews mentioned that prices have increased significantly, leading to perceptions that the value for money has decreased.
Cleanliness
The cleanliness of the restaurant was a concern for some customers, with reports of dirty tables and unsanitary conditions.
- SBSilver Bear3 days ago5.0It's a great place for lunch.
- TCThomas ClarkFeb 24, 20265.0Quick, easy and painless😁
- CCCooper CunninghamFeb 22, 20265.0great food
- CRCathy RiceFeb 19, 20262.0I ordered a cod platter with fried pickles as side. First the pickles were drowning in grease. I got 2 whole tablespoons of oil out of the bottom of the container. The fish wasn't fried with the right type of batter. Hard as a rock. Won't go back. They have gone downhill.
- JWJohn WiggintonFeb 11, 20265.0Love this place the chicken and waffles and so fire and the banana pudding is top tier! 10/10 Good Eats!
Frequently Asked Questions About Joella's Hot Chicken - Middletown
What type of chicken does Joella's Hot Chicken - Middletown serve?
Joella's serves 100% antibiotic-free, hormone-free, all-natural chicken with six unique spice levels, from mild to 'Fire-In Da-Hole'.
What are the operating hours of Joella's Hot Chicken - Middletown?
Joella's Hot Chicken - Middletown is open daily from 10:30 AM to 10:00 PM.
Does Joella's Hot Chicken - Middletown offer delivery and pickup options?
Yes, they offer in-store pickup, delivery, and no-contact delivery services.
What payment methods are accepted at Joella's Hot Chicken - Middletown?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Joella's Hot Chicken - Middletown family-friendly and accessible?
Yes, the restaurant welcomes families, has a children's menu, high chairs, wheelchair accessible entrance, seating, parking, and restroom.
Can I find Joella's Hot Chicken - Middletown menu and order online?
Yes, their full menu is available at https://joellas.com/menu-all.php and you can order online at https://order.thanx.com/joellas.
Are there vegetarian options available at Joella's Hot Chicken - Middletown?
Yes, Joella's offers vegetarian options such as vegan chicken and salads.
What nearby places can I visit before or after dining at Joella's Hot Chicken?
Nearby you can visit Next Level Sports Nutrition for supplements, Waxxpot Middletown Commons for skin care, or Biscuit Belly for brunch.
How can nearby businesses enhance my visit to Joella's Hot Chicken - Middletown?
After enjoying hot chicken, you can relax at Elements Massage for therapy or get a haircut at Supercuts or Primp Style Lounge 2, all close by.
Are there shopping options near Joella's Hot Chicken - Middletown?
Yes, nearby shopping includes Five Below for fashion accessories, Hobby Lobby for home decor and crafts, and Ross Dress for Less for clothing.
Brand Certified Facts from Joella's Hot Chicken - Middletown
Joella's Hot Chicken - Middletown partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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