Jimmy John's

3.6
218 reviews

About

Sandwich Restaurant

Location

Jimmy John's
5105 Dixie Hwy, Louisville, KY
40216, United States

Hours

Reviews

3.6
218 reviews
5 stars
104
4 stars
32
3 stars
20
2 stars
19
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, while others reported rude service and issues with order accuracy.

Food Quality

The food received mixed reviews; some customers enjoyed the sandwiches and freshness, while others complained about incorrect orders and quality.

Delivery Issues

Numerous complaints about slow delivery times and limited delivery areas were noted, with some customers expressing frustration over not receiving their complete orders.

Cleanliness

While some customers appreciated the cleanliness of the store, others reported unsanitary conditions, particularly in the bathrooms.
  • JV
    James Chandler VanderMark
    Dec 17, 2025
    1.0
    Don't order from here. They charge you and never deliver your food and then they lie about it. They said they dropped it at the front desk which they never did. And still haven't received a refund. Crooks
  • GR
    Gracie Ray
    Nov 10, 2025
    5.0
    i came in after work, nice workers and made my sandwhich amazing. listened to my order completely. perfect! also the bread tasted really nice.
  • CC
    Cecilia Calvert
    Sep 23, 2025
    5.0
    the gentleman at the window today (collin) was so friendly and inviting. when I mentioned I didnt have the app he explained it to me in detail! great service! will be back!
  • RT
    Ronald Tackett
    Apr 2, 2018
    1.0
    Too expensive for what it is and they wont deliver to an area 5min away from the store.
  • FK
    Franco Kilo
    Feb 8, 2016
    1.0
    Poor sandwiches made so fast the bread taste like cardboard and very little meat..I'd rather make my own sandwiches