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Jimmy John's

3.7
(261 reviews)
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Business Details

3901 Dutchmans LN, Louisville, KY
40207, United States
(502) 894-9393
https://locations.jimmyjohns.com/ky/louisville/sandwiches-749.html

About

Sandwich Restaurant

Location

Jimmy John's
3901 Dutchmans LN, Louisville, KY
40207, United States

Hours

Reviews

3.7
261 reviews
5 stars
118
4 stars
58
3 stars
26
2 stars
15
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed dissatisfaction with the portion sizes and quality of the sandwiches, noting that they received less meat than expected and that some items were missing or incorrect.

Service Speed

Numerous reviews highlighted issues with delivery speed, with many customers stating that their orders took significantly longer than the advertised 'freaky fast' service.

Customer Service

Feedback indicated a mix of experiences with customer service, ranging from friendly and helpful staff to rude and unprofessional interactions.

Consistency

Several customers noted a decline in consistency and quality at this location compared to previous experiences, leading to frustration and disappointment.
  • MM
    M.E.B.
    Jan 24, 2026
    2.0
    Fresh good tasting tuna, however, a puny, puny sandwich with very little Tuna maybe a tablespoon and nothing more than that couldn't have cost them more than a dollar to make and we paid $7 per sandwich eating out even fast food is becoming such a total rip off. It appears even the bread/rolls are smaller and smaller.
  • JM
    Janet Macon
    Sep 23, 2025
    1.0
    The delivery driver almost hit me while I was backing into a parking spot! I won't be back!
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