Many customers experienced long wait times and incorrect orders, contradicting the 'freaky fast' promise.
Food Quality
Several reviews mentioned inconsistent food quality, including insufficient ingredients and incorrect orders.
Customer Service
Customer service was frequently criticized, with reports of rude staff and poor handling of complaints.
Positive Experiences
Despite the negatives, some customers praised the food quality and friendly service from certain staff members.
JM
Janet Macon
Sep 23, 2025
1.0
The delivery driver almost hit me while I was backing into a parking spot! I won't be back!
HW
helen Williams
Apr 9, 2017
5.0
LOVE the UNwich bc I always end up eating the middle out of my sandwich... My Mom had never eaten there before and she loved it! Fast, friendly and delicious!