Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.9
203 reviews
5 stars
110
4 stars
36
3 stars
20
2 stars
5
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor management.
Food Quality
Generally good food quality, but some customers noted issues with incorrect orders and portion sizes.
Speed of Service
Service speed is inconsistent; many customers experienced fast service, while others reported long wait times and delays.
Cleanliness
Store cleanliness received positive feedback, but some reviews mentioned concerns about food safety and employee hygiene.
Delivery Issues
Frequent complaints about delivery delays and incorrect orders, leading to customer dissatisfaction.
- KLKaitlyn LOBAug 19, 20255.0Everything is super amazing The customer service the food everything so amazing
- GCGary CollinsAug 2, 20255.0Fast service, great sandwiches. The rewards program kind of sucks because the app said I had some available rewards, but when I got to the counter to redeem it, they said it wasn't showing up on my account. Dunno, not a big deal.
- SWStacy WoodruffJul 19, 20255.0If I could rate my experience today with10 stars I would!! I wanna give a huge shout out to 2 really amazing employees today for going above and beyond to make sure I received my togo order. Olivia one of the managers and her sister Kaitlyn not only exceeded my expectations but went out of there way to make sure I was satisfied!! After uber was originally supposed to drop off my takeout order that never arrived, i called the store and Olivia made took amazing care of me. Im not the one to complain usually but dont mess with a pregnant lady and her food lol and a coincidence she was pregnant and completely understood where i was coming from. Thank you so much for everything!!!
- DDDan DJul 16, 20251.0Their card reader is faulty they said it didnt go through when I said it did. I told her it said payment complete she didnt believe me forced me to enter it again (or i leave and paid for a sandwhich and get no sandwhich) so i reluctantly entered my card again in order to get my sandwhich and of course like I said it would, the next day I see it had double charged me. So I go in the next day to get a refund and wasted my time because after 10 minutes of searching they cant find my order from the previous day that is showing up on my card as 2 seperate charges (not pending) fully reconciled But she cant find them to refund me and told me to file a chargeback dispute which meanwhile i am out of $30 I will never go back to jimmy johns, it sucks because i liked the place but i was basically called a liar and when I was proven to be right they couldn’t make it right.