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Jimmy John's

3.8
(227 reviews)
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Business Details

415 W Jefferson St, Louisville, KY
40202, United States
(502) 625-7101
https://locations.jimmyjohns.com/ky/louisville/sandwiches-655.html

About

Sandwich Restaurant

Location

Jimmy John's
415 W Jefferson St, Louisville, KY
40202, United States

Hours

Reviews

3.8
227 reviews
5 stars
111
4 stars
45
3 stars
22
2 stars
13
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor delivery experiences.

Food Quality

While many enjoyed the sandwiches, there were complaints about stale bread and missing ingredients.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.

Cleanliness

The restaurant was generally noted as clean, contributing positively to the dining experience.

Operational Hours

Several customers expressed frustration over inconsistent hours and early closures.
  • JN
    Jacob Nolan
    Feb 7, 2026
    5.0
    We placed an order for 60 sandwichs. We got them on time and with a smile and a thank you. What else could I ask for?
  • TB
    Tyler Berrios
    Nov 3, 2025
    1.0
    Tried to walk in at 6:59 on the dot and door was locked bad for business when you’re not open during business hours when you’re supposed to be open.
  • PB
    Paul Best
    Oct 13, 2025
    5.0
    Great friendly people with great appreciation for there customers
  • DD
    Doug Dages
    Oct 2, 2025
    1.0
    Been 1 hour since I ordered my food. Im one block away and my lunch break has been over for almost 20min. Def not freaky fast.
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Certified February 22, 2026Yext Knowledge Graph
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