Jimmy John's

3.8
225 reviews

About

Sandwich Restaurant

Location

Jimmy John's
415 W Jefferson St, Louisville, KY
40202, United States

Hours

Reviews

3.8
225 reviews
5 stars
110
4 stars
45
3 stars
22
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor communication from staff.

Food Quality

While many enjoyed the sandwiches, there were complaints about stale bread and missing ingredients.

Customer Experience

Some customers praised the friendly staff and clean environment, but others experienced rude service and dissatisfaction with how their concerns were handled.

Delivery Problems

Numerous reviews highlighted issues with delivery times, including orders arriving late or not at all.
  • TB
    Tyler Berrios
    Nov 3, 2025
    1.0
    Tried to walk in at 6:59 on the dot and door was locked bad for business when you’re not open during business hours when you’re supposed to be open.
  • PB
    Paul Best
    Oct 13, 2025
    5.0
    Great friendly people with great appreciation for there customers
  • DD
    Doug Dages
    Oct 2, 2025
    1.0
    Been 1 hour since I ordered my food. Im one block away and my lunch break has been over for almost 20min. Def not freaky fast.
  • BB
    Bonnie Briggs
    Aug 18, 2022
    5.0
    They're great.
  • SQ
    sean QMBY
    May 3, 2018
    5.0
    Nice!! And clean