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Jimmy John's

3.4
(288 reviews)
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Business Details

341 W Cardinal Blvd, Louisville, KY
40208, United States
(502) 634-3334
https://locations.jimmyjohns.com/ky/louisville/sandwiches-1232.html

About

Sandwich Restaurant

Location

Jimmy John's
341 W Cardinal Blvd, Louisville, KY
40208, United States

Hours

Reviews

3.4
288 reviews
5 stars
132
4 stars
44
3 stars
12
2 stars
17
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for delivery, with some orders taking over an hour and items frequently missing or incorrect.

Food Quality

Several reviews mentioned poor food quality, including incomplete orders, stale ingredients, and sandwiches made incorrectly.

Staff Behavior

Many customers experienced rude or unprofessional behavior from staff, leading to negative interactions and dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and enjoyed the sandwiches when orders were correct.
  • TD
    Tyler Deeringer
    Dec 27, 2025
    1.0
    me & my friend separately ordered online hour before closing did not want our sandwich toasted let alone burnt. friend also had the same situation happen took two bites then had to throw it out. don’t know if it was because it almost close or what but it was so bumming
  • JT
    Jake Tabor
    Nov 22, 2025
    1.0
    Waited an hour a delivery, 2 blocks away. Still hasn’t arrived.
  • CC
    Cristal
    Nov 11, 2025
    4.0
    Good sandwiches
  • JB
    Justin Brown
    Nov 3, 2025
    1.0
    Waited almost an hour after placing my order online (via the JJ website) to be notified that it had been canceled because “the delivery could not be completed” ??? lol I had been passing the time looking at all the different names of the Uber drivers that kept getting about a couple blocks away from the shop before they were diverted away from my delivery and it was shuffled onto the next driver. No less than 7 times! So much fun! Sincerely, how does this shop have any repeat delivery customers?
  • MF
    Mark French
    Apr 27, 2016
    4.0
    Typical JJ place. Service prompt and consistent.
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Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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