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Jimmy John's

3.9
(205 reviews)
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Business Details

4919 Brownsboro Rd, Louisville, KY
40222, United States
(502) 425-2195
https://locations.jimmyjohns.com/ky/louisville/sandwiches-2200.html

About

Sandwich Restaurant

Location

Jimmy John's
4919 Brownsboro Rd, Louisville, KY
40222, United States

Hours

Reviews

3.9
205 reviews
5 stars
109
4 stars
42
3 stars
13
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and unprofessional behavior.

Food Consistency

While many customers enjoyed the sandwiches, there were complaints about incorrect orders and inconsistent quality, including issues with freshness.

Delivery Issues

Numerous reviews highlighted problems with delivery, including long wait times, missing items, and incorrect orders.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.

Overall Satisfaction

Overall, customer satisfaction was mixed, with some loyal patrons expressing love for the food and service, while others vowed not to return due to negative experiences.
  • KM
    Kenny Marcum
    3 days ago
    5.0
    Sandwich's are always good from here. Service is also fast and accurate.
  • CC
    Cara
    Jan 22, 2026
    5.0
    Fresh, fast, and friendly. They are dependable and super convenient.
  • AN
    AJ Norton
    Jan 13, 2026
    4.0
    Big sammich I was sick but the spicy pickle felt good on me please don't shoot lions
  • TT
    Tom T
    Nov 19, 2025
    5.0
    Food is always quick and as expected. Never had a bad experience here.
  • KM
    Kevin Murphy
    Oct 9, 2025
    5.0
    Ordered a mid-size catering order from this location and the staff had it ready to go early. They clearly took pride in their work, even helped us carry it to the car. I was impressed by their professionalism and kindness!
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Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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