Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.3
211 reviews
5 stars
89
4 stars
28
3 stars
11
2 stars
19
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with some praising specific employees while others noted disrespectful interactions.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and failure to follow customization requests.
Delivery Issues
Numerous complaints about slow delivery times, with some orders taking over an hour and delivery drivers not following instructions.
Food Quality
While some customers enjoyed the sandwiches, others criticized the freshness of ingredients and the overall quality of the food.
Cleanliness and Environment
Feedback indicated concerns about cleanliness in the dining area and unprofessional behavior among staff.
- RPRhett PineloJan 2, 20265.0This was the first time visiting a Jimmy John's here in Kentucky and we had a fantastic time! The service was super friendly and the food was amazing! We will definitely visit again! Thank you!!
- CLCassandra Lewis-TownsendDec 12, 20255.0Workers are awesome. One employee named Jasmine was super friendly and made my experience great! Love this Jimmy John's!
- VTVo TomulichDec 4, 20252.0Sub par Jimmy Johns. Ingredients were not fresh, sloppily made sandwich, ignored my request for xtra topping and dressing. Garbage bags lying in dining area, rude reception when entering store. Two stats is being generous.
- MMmahmoudNov 28, 20251.0Very disrespectful employee. He said don’t come back here. The restroom is for the customers only. I bought a bag of chips and left. Seriously very rude and disrespectful.
- KBKaty BaxterNov 4, 20252.0What everyone else said. Send help.