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Jimmy John's

3.3
(217 reviews)
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Business Details

976 Baxter Ave, Louisville, KY
40204, United States
(502) 587-0550
https://locations.jimmyjohns.com/ky/louisville/sandwiches-1081.html

About

Sandwich Restaurant

Location

Jimmy John's
976 Baxter Ave, Louisville, KY
40204, United States

Hours

Reviews

3.3
217 reviews
5 stars
91
4 stars
28
3 stars
11
2 stars
19
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising specific employees while others noted disrespectful behavior from staff.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Delivery Issues

Numerous complaints about slow delivery times and problems with third-party delivery services, with some customers stating they would not order delivery again.

Food Quality

While some customers enjoyed the sandwiches, others criticized the freshness of ingredients and the overall quality of the food.

Cleanliness and Environment

Feedback indicated concerns about cleanliness in the dining area and unprofessional behavior from staff, impacting the overall dining experience.
  • AC
    Aimee Cogan
    Jan 26, 2026
    5.0
    Friendly service and good sandwiches
  • JM
    Jeffrey Mohrbacher
    Jan 16, 2026
    1.0
    Subpar slop with a heaping scoop of attitude added for no extra cost!
  • JS
    Jade Sinclair
    Jan 16, 2026
    1.0
    Rude staff, they don't wash their hands before handling the food.
  • GB
    Grace Barrett
    Jan 14, 2026
    5.0
    Great service and sandwiches were really good!
  • RP
    Rhett Pinelo
    Jan 2, 2026
    5.0
    This was the first time visiting a Jimmy John's here in Kentucky and we had a fantastic time! The service was super friendly and the food was amazing! We will definitely visit again! Thank you!!
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Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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