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Jimmy John's

3.8
(227 reviews)
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Business Details

1321 S Hurstbourne Pkwy, Louisville, KY
40222, United States
(502) 425-4515
https://locations.jimmyjohns.com/ky/louisville/sandwiches-874.html

About

Sandwich Restaurant

Location

Jimmy John's
1321 S Hurstbourne Pkwy, Louisville, KY
40222, United States

Hours

Reviews

3.8
227 reviews
5 stars
116
4 stars
43
3 stars
15
2 stars
20
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with staff, ranging from excellent and friendly service to rude and unhelpful interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly executed requests.

Food Quality

Feedback on food quality was varied, with some praising the freshness and taste, while others complained about stale bread and skimpy portions.

Delivery Speed

While some customers appreciated the fast service, others noted significant delays and issues with delivery.

Cleanliness

The cleanliness of the restaurant was praised by some, but others reported unsanitary conditions and a messy environment.
  • IH
    IZ_Gaming H
    Dec 20, 2025
    4.0
    Was hoping for a little bit more of a portion for what I paid.
  • MW
    Moses working
    Apr 15, 2025
    1.0
    They gave me burnt bread. Taste it bad.
  • DW
    Damon Watts
    Jul 7, 2018
    2.0
    Usually pretty fast (but not always), but yesterday I found a hair a couple inches long (wasn't mine; mine are a couple centimeters long) inside the wrapper of my sandwich / touching the bread. It was a group order and I didn't want to ruin any one else's appetite (or make them have to decide to keep eating while I sat there hungry) by mentioning it so I just quietly threw it away.
  • BF
    Bryan Ford
    Feb 28, 2018
    2.0
    I'm little under the weather so I decided to get some not so speedy food......I live .07 miles away from this location off of hurstbourne. It was 6:40 on a Wednesday. I called for delivery, the staff was great. Took my order fine. That was a good 55plus min ago. So much for speed fast delivery.
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