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Jimmy John's

3.9
(204 reviews)
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Business Details

9156 Taylorsville Rd, Louisville, KY
40299, United States
(502) 491-8086
https://locations.jimmyjohns.com/ky/louisville/sandwiches-2695.html

About

Sandwich Restaurant

Location

Jimmy John's
9156 Taylorsville Rd, Louisville, KY
40299, United States

Hours

Reviews

3.9
204 reviews
5 stars
112
4 stars
39
3 stars
14
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Several customers reported issues with incorrect orders, including missing items and wrong modifications.

Delivery Issues

Many reviews highlighted long delivery times and problems with the delivery service, leading to dissatisfaction.

Food Quality

While some customers praised the sandwiches, others noted inconsistencies in quality, such as stale bread and insufficient ingredients.

Customer Service

The staff received positive feedback for being friendly and helpful, although some reviews mentioned poor management and service during busy times.

Cleanliness

Customers appreciated the cleanliness of the store and the overall atmosphere.
  • EJ
    eugene A. Johnson
    Jan 25, 2026
    4.0
    Some meat had gristle in ìt.
  • SM
    S (Maw maw)
    Jan 13, 2026
    1.0
    Placed a pick up order guess they can't read here!!!! I said no onions on 2 sandwiches and they put them on and no mayo on 1 and they put it on won't go here again!!!
  • TT
    theta2ksig
    Dec 7, 2025
    3.0
    Everything was fine except the usual with all these places. Don't sell me on something I know used to be much larger. The gargantuan was massive, but like Jersey Mike's, Penn Station & the like have reduced the sizes. Unfortunately, this is indicative of most companies.
  • AD
    abc def
    Nov 18, 2025
    2.0
    It's called the spicy itailian so of course you didn't put hot peppers on it.
  • SS
    S S
    Nov 11, 2025
    5.0
    Great food and service
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Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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