Jimmy John's

3.9
203 reviews

About

Sandwich Restaurant

Location

Jimmy John's
9156 Taylorsville Rd, Louisville, KY
40299, United States

Hours

Reviews

3.9
203 reviews
5 stars
112
4 stars
38
3 stars
15
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the sandwiches for being delicious and well-prepared, although some noted issues with portion sizes and ingredient quality.

Service Speed

While many reviews highlighted the fast service, several customers experienced significant delays with delivery and order accuracy.

Staff Attitude

The staff received positive feedback for being friendly and helpful, though there were instances of unprofessional behavior noted.

Order Accuracy

Multiple customers reported issues with missing items or incorrect orders, indicating a need for improved quality control.

Cleanliness

The store was frequently described as clean and well-maintained, contributing to a positive dining experience.
  • TT
    theta2ksig
    Dec 7, 2025
    3.0
    Everything was fine except the usual with all these places. Don't sell me on something I know used to be much larger. The gargantuan was massive, but like Jersey Mike's, Penn Station & the like have reduced the sizes. Unfortunately, this is indicative of most companies.
  • AD
    abc def
    Nov 18, 2025
    2.0
    It's called the spicy itailian so of course you didn't put hot peppers on it.
  • SS
    Sami Salman
    Nov 11, 2025
    5.0
    Great food and service
  • LW
    Louis Wilson
    Sep 24, 2025
    1.0
    45 minutes for delivery. I wish they would put on the website they use Uber eats I would have gone and picked up my order.
  • FB
    Fran Brown
    Aug 27, 2025
    4.0
    It was ok