Business Details
About
Ice Cream ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.5
358 reviews
5 stars
264
4 stars
54
3 stars
20
2 stars
6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the ice cream flavors and quality, highlighting favorites like black raspberry and turtle sundae.
Customer Service
Feedback on customer service was mixed; while some employees were noted as friendly and helpful, others, including management, received criticism for rudeness and poor treatment of customers.
Atmosphere
The shop's indoor and outdoor seating was appreciated, creating a relaxed and welcoming environment, although some reviews mentioned cleanliness issues.
Value for Money
Several customers expressed dissatisfaction with the portion sizes and pricing, feeling that the value did not meet expectations.
- ACAtalie CaliseJan 4, 20265.0Now DONT even get me started on this blessing of a place. This is PEAK ice cream. The blackberry chip is literally everything you’ve heard and more. I felt like Cookie Monster in there just tearing everything apart. This treat made me tweak out because of how good it was. I almost sold my car it was so good I didn’t know what to do. You have to get this you will be changed for the better.
- OQOzzy QumaneDec 16, 20255.0Amazing ice cream and very nice indoor and outdoor seating. Very relaxed and welcoming. Staff were awesome. Nostalgic since I have been going to this shop for more than 15 years now.
- JDJoshua DavisAug 13, 20255.0This Ice cream shop is the best. The service is friendly, and on top of it. There's a lot of options to treat yourself. And it's just outside of Cherokee Park, if you leave the park the right way. It is the perfect start or end to a perfect day outdoors.
- BBBradAug 9, 20255.0Great place to get some ice cream! Kate was extremely friendly! 😁
- KTkara tollJul 21, 20251.0Rude as can be here. The lady was decent - but the manager I’m assuming was not friendly at all. & I paid 9 dollars for nothing. Literally.
Frequently Asked Questions About Graeter's Ice Cream
What are the operating hours of Graeter's Ice Cream in the Highlands?
Graeter's Ice Cream in the Highlands is open Monday through Saturday from 11:00 AM to 10:00 PM, and on Sundays from 12:00 PM to 10:00 PM.
Where is Graeter's Ice Cream located?
They are located at 2204 Bardstown Road, Louisville, KY 40205.
What types of products does Graeter's Ice Cream offer?
They offer ice cream, candy, ice cream cakes, Chip Wheelies, and ice cream pints.
Does Graeter's Ice Cream offer catering services?
Yes, Graeter's Ice Cream provides catering services along with other offerings like food truck and candy.
What payment methods are accepted at Graeter's Ice Cream?
They accept cash, Discover, Mastercard, and Visa.
Is Graeter's Ice Cream wheelchair accessible?
Yes, the location has wheelchair accessible entrances and parking.
Can I order Graeter's Ice Cream for delivery or takeout?
Yes, same-day delivery, takeout, in-store pickup, and no-contact delivery options are available.
What nearby places can I visit around Graeter's Ice Cream on Bardstown Road?
Nearby places include Free Hype Shop (clothing store), Club Pilates (pilates studio), TEN20 Craft Brewery (brewery and bar), and Havana Rumba Bardstown Rd (Cuban restaurant and tapas bar), making it easy to combine your ice cream visit with shopping, fitness, dining, or brewery tours.
Are there any coffee shops near Graeter's Ice Cream if I want a drink before or after my visit?
Yes, Monet's and TEN20 Craft Brewery are nearby coffee shops and smoothie bars where you can relax with a beverage before or after enjoying ice cream.
What local wellness options are close to Graeter's Ice Cream?
Nearby wellness options include Kentucky Sports Clinic and Kentucky Sports Chiropractic for physical therapy and chiropractic care, as well as yoga studios like 502 Power Yoga and Omies Yoga Studio, which might interest customers looking to combine a healthy activity with a sweet treat.