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Graeter's Ice Cream

4.5
(458 reviews)

Business Details

9430 Brownsboro Rd, Louisville, KY
40241, United States
(502) 327-0651
https://www.graeters.com/retail-stores/louisville/springhurst

About

Ice Cream ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires appointmentNot available

Location

Graeter's Ice Cream
9430 Brownsboro Rd, Louisville, KY
40241, United States

Hours

Reviews

4.5
458 reviews
5 stars
325
4 stars
62
3 stars
24
2 stars
10
1 star
17

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the delicious flavors and creamy texture of the ice cream, with favorites like black raspberry chip and bourbon ball being highlighted.

Service Experience

Most reviews noted friendly and helpful staff, although there were some complaints about slow service during busy times.

Pricing Concerns

Several customers mentioned that the ice cream is on the pricier side, with some feeling that the portion sizes did not justify the cost.

Cleanliness and Atmosphere

The location was frequently described as clean and welcoming, providing a pleasant environment for customers.

Mixed Feedback on Specific Orders

A few customers reported issues with specific orders, such as melted ice cream or incorrect toppings, indicating inconsistency in service.
  • TF
    THE FARMERS
    4 days ago
    1.0
    I took my kids for ice cream one of ice cream scoop has a hair in I talked to one of employees he said so sorry then nothing just keep scooping the same pint
  • NS
    Norman Stiefler
    Feb 20, 2026
    5.0
    Always great
  • YY
    Yuri
    Feb 15, 2026
    5.0
    Traditional ice cream (since 1870) parlour serving a wide range of flavors. We tried a few different ones and the best were the blackberry raspberry chip, the salted caramel chip, and the cookies & cream. Milkshake was very good too. There’s plenty of seating and service is good and fast.
  • JN
    james northey
    Dec 13, 2025
    5.0
    First time in Louisville tried their ice cream. It was great! Went with cozy hot chocolate and black raspberry chip. So many flavors to choose from. Friendly staff! Definitely will go back
  • JA
    Joe A
    Oct 10, 2025
    5.0
    I was visiting from FL recently and my family members wanted ice cream. This location was there usual spot but new for me. Bright and open and orderly and easy to order. My regular size order was quite generous. I am embarrassed to say it was almost too much for me but I finished it before the law of diminishing returns kicked in. Overall I was very happy with my visit and will most assuredly stop in again when I hit Louisville again.

Frequently Asked Questions About Graeter's Ice Cream

What type of ice cream does Graeter's Ice Cream produce?

Graeter's Ice Cream produces small-batch French Pot ice cream that has been beloved since 1870.

Where is Graeter's Ice Cream located?

Graeter's Ice Cream is located at 9430 Brownsboro Rd, Springhurst, Louisville, KY 40241, United States.

Brand Certified Facts from Graeter's Ice Cream

Graeter's Ice Cream partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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