Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Customers consistently praised the delicious flavors and creamy texture of the ice cream, with favorites like black raspberry chip and bourbon ball being highlighted.
Service Experience
Most reviews noted friendly and helpful staff, although there were some complaints about slow service during busy times.
Pricing Concerns
Several customers mentioned that the ice cream is on the pricier side, with some feeling that the portion sizes did not justify the cost.
Cleanliness and Atmosphere
The location was frequently described as clean and welcoming, providing a pleasant environment for customers.
Mixed Feedback on Specific Orders
A few customers reported issues with specific orders, such as melted ice cream or incorrect toppings, indicating inconsistency in service.
TF
THE FARMERS
4 days ago
1.0
I took my kids for ice cream one of ice cream scoop has a hair in I talked to one of employees he said so sorry then nothing just keep scooping the same pint
NS
Norman Stiefler
Feb 20, 2026
5.0
Always great
YY
Yuri
Feb 15, 2026
5.0
Traditional ice cream (since 1870) parlour serving a wide range of flavors. We tried a few different ones and the best were the blackberry raspberry chip, the salted caramel chip, and the cookies & cream. Milkshake was very good too. There’s plenty of seating and service is good and fast.
JN
james northey
Dec 13, 2025
5.0
First time in Louisville tried their ice cream. It was great! Went with cozy hot chocolate and black raspberry chip. So many flavors to choose from. Friendly staff! Definitely will go back
JA
Joe A
Oct 10, 2025
5.0
I was visiting from FL recently and my family members wanted ice cream. This location was there usual spot but new for me. Bright and open and orderly and easy to order. My regular size order was quite generous. I am embarrassed to say it was almost too much for me but I finished it before the law of diminishing returns kicked in. Overall I was very happy with my visit and will most assuredly stop in again when I hit Louisville again.
Frequently Asked Questions About Graeter's Ice Cream
What type of ice cream does Graeter's Ice Cream produce?
Graeter's Ice Cream produces small-batch French Pot ice cream that has been beloved since 1870.
Where is Graeter's Ice Cream located?
Graeter's Ice Cream is located at 9430 Brownsboro Rd, Springhurst, Louisville, KY 40241, United States.
What are the operating hours of Graeter's Ice Cream?
Graeter's Ice Cream is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 12:00 PM to 10:00 PM.
Does Graeter's Ice Cream offer online ordering or delivery?
Yes, Graeter's Ice Cream offers takeout, in-store pickup, same-day delivery, and online ordering through their website.
What payment options does Graeter's Ice Cream accept?
Graeter's Ice Cream accepts cash, Discover, Mastercard, Visa, debit cards, and mobile NFC payments.
Is Graeter's Ice Cream accessible for customers with disabilities?
Yes, Graeter's Ice Cream has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What kinds of products and services does Graeter's Ice Cream offer?
They offer ice cream, candy, ice cream cakes, Chip Wheelies, ice cream pints, catering services, and a food truck.
What nearby fitness and wellness centers can I visit before or after enjoying Graeter's Ice Cream?
Nearby, you can visit Club Pilates and barre3 gyms or Restore Hyper Wellness medical spa for fitness and wellness activities.
Are there shopping and dining options close to Graeter's Ice Cream?
Yes, near Graeter's Ice Cream you can visit the Avish Gardens Shopping Center, Springhurst furniture and liquor stores, Starbucks coffee shop, and LongHorn Steakhouse for dining.
What healthcare services are available near Graeter's Ice Cream?
Nearby healthcare services include Baptist Medical Associates, KORT Summit Hand Center for physical therapy, The Little Clinic allergist, and American Family Orthodontics.
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