Business Details
About
Ice Cream Shop
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.5
432 reviews
5 stars
320
4 stars
62
3 stars
24
2 stars
10
1 star
16
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the delicious flavors and creamy texture of the ice cream, with favorites like Black Raspberry Chocolate Chip and Brown Butter Bourbon Pecan highlighted.
Service Experience
While many reviews noted friendly and helpful staff, there were some complaints about slow service and inconsistent experiences during busy times.
Pricing Concerns
Several customers mentioned that the ice cream is on the pricier side, with some feeling that the portion sizes did not justify the cost.
Cleanliness and Atmosphere
The location received positive remarks for being clean and having a pleasant atmosphere, making it a nice spot for families and casual visits.
Customer Loyalty
Many customers expressed strong loyalty to the brand, with some stating they have been visiting for years and plan to continue despite occasional issues.
- JAJoe AOct 10, 20255.0I was visiting from FL recently and my family members wanted ice cream. This location was there usual spot but new for me. Bright and open and orderly and easy to order. My regular size order was quite generous. I am embarrassed to say it was almost too much for me but I finished it before the law of diminishing returns kicked in. Overall I was very happy with my visit and will most assuredly stop in again when I hit Louisville again.
- EMEnmanuel MuletSep 30, 20254.0Good to go in late afternoon enjoy a really good ice-cream but pretty expensive
- AGAmilia GriffithJun 29, 20255.0Great service and so yummy
- JCJoshua CleverUnderDogsSep 6, 20241.0It is really sad that they’re discontinuing their lactose free ice cream. They’re just replacing it with frozen fruit water sherbet. That’s quite disgusting. Their lactose free ice cream was amazing if they would’ve done some more advertising for it it might’ve been helpful.
Frequently Asked Questions About Graeter's Ice Cream
What type of ice cream does Graeter's Ice Cream produce?
Graeter's Ice Cream produces small-batch French Pot ice cream that has been beloved since 1870.
Where is Graeter's Ice Cream located?
Graeter's Ice Cream is located at 9430 Brownsboro Rd, Springhurst, Louisville, KY 40241, United States.
What are the operating hours of Graeter's Ice Cream?
Graeter's Ice Cream is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 12:00 PM to 10:00 PM.
Does Graeter's Ice Cream offer online ordering or delivery?
Yes, Graeter's Ice Cream offers takeout, in-store pickup, same-day delivery, and online ordering through their website.
What payment options does Graeter's Ice Cream accept?
Graeter's Ice Cream accepts cash, Discover, Mastercard, Visa, debit cards, and mobile NFC payments.
Is Graeter's Ice Cream accessible for customers with disabilities?
Yes, Graeter's Ice Cream has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What kinds of products and services does Graeter's Ice Cream offer?
They offer ice cream, candy, ice cream cakes, Chip Wheelies, ice cream pints, catering services, and a food truck.
What nearby fitness and wellness centers can I visit before or after enjoying Graeter's Ice Cream?
Nearby, you can visit Club Pilates and barre3 gyms or Restore Hyper Wellness medical spa for fitness and wellness activities.
Are there shopping and dining options close to Graeter's Ice Cream?
Yes, near Graeter's Ice Cream you can visit the Avish Gardens Shopping Center, Springhurst furniture and liquor stores, Starbucks coffee shop, and LongHorn Steakhouse for dining.
What healthcare services are available near Graeter's Ice Cream?
Nearby healthcare services include Baptist Medical Associates, KORT Summit Hand Center for physical therapy, The Little Clinic allergist, and American Family Orthodontics.