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Graeter's Ice Cream

4.7
(261 reviews)

Business Details

13817 English Villa Dr, Louisville, KY
40245, United States
(502) 254-1760
https://www.graeters.com/retail-stores/louisville/landislake

About

Ice Cream ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires appointmentNot available

Location

Graeter's Ice Cream
13817 English Villa Dr, Louisville, KY
40245, United States

Hours

Reviews

4.7
261 reviews
5 stars
192
4 stars
41
3 stars
8
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the ice cream for its delicious flavors and creamy texture, with many highlighting favorites like black raspberry chocolate chip and seasonal options.

Customer Service

While many reviews noted friendly and helpful staff, there were some complaints about inconsistent service, particularly regarding rushed interactions and a negative experience with a specific employee.

Cleanliness

The location received positive remarks for being clean and well-maintained, contributing to an enjoyable atmosphere for customers.

Value for Money

Some customers felt that the portion sizes were small for the price, leading to mixed feelings about the overall value.
  • AR
    Aaron Reedy
    Jan 18, 2026
    5.0
    Great ice cream! This location is extremely clean. Staff was quick and friendly.
  • AA
    Allie
    Dec 2, 2025
    5.0
    It’s perfect EVERY TIME we visit!!! Staff is incredible, the store is always clean, even if the line is out the door we get served within 5-7 minutes. If there isn’t a line it’s immediate. It’s always perfect.
  • CJ
    C J
    Nov 22, 2025
    5.0
    Great atmosphere, welcoming, great customer service, very helpful and hard working. Taste? Of course great. Seasonal ice cream is good but my favorite is coconut chip(coconut and chocolate chip with vanilla ice cream) and banana chip(banana ice cream with chocolate chip). My husband loves their chocolate malt, but makes it double malt. If you miss drugstore chocolate malt, try this double malt shake with vanilla ice cream with chocolate syrup or with chocolate ice cream. :)
  • JJ
    Jeffrey
    Sep 20, 2025
    5.0
    Raspberry chocolate chip !!
  • AA
    azskip
    Sep 20, 2025
    5.0
    As usual Graeter's did not disappoint! I had their seasonal Caramel Apple pie ice cream and my wife had the Pumpkin ice cream. Both were excellent!

Frequently Asked Questions About Graeter's Ice Cream

What kind of products does Graeter's Ice Cream offer?

Graeter's Ice Cream offers ice cream, candy, ice cream cakes, chip wheelies, and ice cream pints.

What are the operating hours of Graeter's Ice Cream?

Graeter's Ice Cream is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 12:00 PM to 10:00 PM.

Brand Certified Facts from Graeter's Ice Cream

Graeter's Ice Cream partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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