Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4226 Shelbyville Road in Louisville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,476 reviews
5 stars
951
4 stars
321
3 stars
101
2 stars
45
1 star
58
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for being delicious, fresh, and well-prepared, although there were some complaints about overcooked or cold items.
Customer Service
Many reviews highlighted the friendly and attentive staff, with specific mentions of employees going above and beyond to enhance the dining experience.
Cleanliness
The restaurant was often noted for its cleanliness, contributing positively to the overall dining experience.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices, feeling that the cost did not always match the quality or quantity of food received.
Order Accuracy
There were multiple reports of incorrect orders or missing items, particularly with takeout and delivery services.
- JGJackson Gilles2 days ago5.0Best burgers, quick service made right in front of you, like the decorations
- CSCarie Starr4 days ago2.0The fries were greasy and gross. The staff refused to check the men’s room after my husband waited in line for 15 minutes to go he knocked on the door multiple times and politely asked if someone could check to see if anyone was in there. They finally said he could use the ladies after I gave them the stink eye. I could hear the staff making jokes about not wanting to check the bathroom and leaving my husband stand there. We were on a road trip and we drove out of the way to go there. It wasn’t busy so there was no real reason not to help us.
- DLDenise LuellenNov 18, 20255.0The best burgers always. Service was great. Plenty of parking but a little tricky getting out.
- MGMisha GoldentulNov 4, 20255.0Exellent hamburger. $20 for two single hamburgers for me and and my dad, no cheese, no bacon, but everything else and mushrooms. No fries, but 1 plain vanila shake. I took it out and waited about an 1hr before eating it. Bad idea, need to eat right away, hot off rhe grill, like sushi :) delicious hamburger and exellent shake.
- NMNoyana MiddletonOct 31, 20255.0Daughter wanted a cheeseburger and had never tried theirs. She said tge burger was great... but to me... The fries were the star!!! Admittedly, I did not have the burger.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 4226 Shelbyville Road accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for the Five Guys restaurant on Shelbyville Road?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Is Five Guys on Shelbyville Road available for delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. Orders can be made through their website.
Can I customize my burger and milkshake at Five Guys?
Yes, you can customize your burger from over 250,000 combinations and select from more than 1,000 milkshake options.
What payment methods does the Five Guys restaurant accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this Five Guys location have wheelchair accessible facilities and seating?
Yes, it has wheelchair accessible entrance, parking, seating, and restrooms.
Can I order Five Guys food on mobile apps?
Yes, you can order through the Five Guys app available on Apple Store and Google Play with quick links to menu and order.
Are there other places nearby where I can shop or get essentials before or after visiting Five Guys?
Yes, nearby you can visit Beverage Warehouse for liquor, Walgreens for pharmacy and convenience items, and Ace Hardware for hardware and building supplies.
What entertainment or dining options are near this Five Guys location?
Close by are Utopia International Cafe, Bandito Taqueria for dining, and Redbox kiosks for video and game rentals.
Is there a pharmacy near Five Guys on Shelbyville Road where I can get prescriptions filled?
Yes, Walgreens is located nearby and provides pharmacy and convenience store services.