Brand Certified
Five Guys
4.4(1486 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
4226 Shelbyville Road, Louisville, KY
40207, United States
Certified by Five Guys • Feb 22, 2026
(502) 891-8848
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/4226-shelbyville-road
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4226 Shelbyville Road in Louisville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.4
1,486 reviews
5 stars
957
4 stars
323
3 stars
101
2 stars
45
1 star
60
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the burgers for being juicy and delicious, with many highlighting the freshness of the ingredients and the generous portions of fries.
Service
The staff received numerous compliments for being friendly, attentive, and accommodating, although there were some reports of poor service experiences.
Cleanliness
Most reviews noted that the restaurant was clean, though a few mentioned that the dining area needed more attention.
Pricing
Several customers expressed concerns about the high prices, feeling that the cost did not always match the quality or portion size.
Order Accuracy
There were multiple complaints about incorrect orders and issues with takeout, indicating a need for improvement in order accuracy.
- OOh yeah! !3 days ago1.0$38 for 2 burgers and some greasy over salted fries. Never again. Give it a year… no more 5 guys. Thats foul sales.
- JYJoseph YoungFeb 8, 20265.0The Best burger and cut fries with seasoning omg....
- JMjo mommaFeb 4, 20262.0They don't do the extra frys in the bag at this location. Not worth the price.
- PWPAMELA WONGUSJan 20, 20265.0Ok. So we go to these fast food places where the bun is bigger than burger, fries cold, and service...Well no comment. Want a real burger..real hamburger meat...the bun and burger are filling, french fries cut from real potatoes...leave those quick shops alone and GO TO FIVE GUYS. MEAT FRESH, COOJED RIGHT THERE HOT AND FRESH, MORE FRENCH FROES THAN YOU CAN EAT..AND SERVICE IMPECCABLE!! YOUR STOMACH WILL THANK YOU...I PROMISE!! MILK SHAKES AND SODA THERE, CAJUN FRIES, ALL TYPES OF BURGERS EVEN FOR THE LITTLE ONES. I HIGHLY RECOMMEND THEM!!! ONLY EAT REAL MEAT, REAL POTATOES CUT FRESH EVERYDAY...AND THEY HAVE PEANUTS TOO WHILE YOU WAIT..YUMMY YUM YUM.. 😂
- ZDZachary davidsonJan 16, 20261.0Tomato was green and inedible. If you don't have quality ingredients then take it off the menu did not appreciate green tomato slices on my sandwich
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 4226 Shelbyville Road accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for the Five Guys restaurant on Shelbyville Road?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Is Five Guys on Shelbyville Road available for delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. Orders can be made through their website.
Can I customize my burger and milkshake at Five Guys?
Yes, you can customize your burger from over 250,000 combinations and select from more than 1,000 milkshake options.
What payment methods does the Five Guys restaurant accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this Five Guys location have wheelchair accessible facilities and seating?
Yes, it has wheelchair accessible entrance, parking, seating, and restrooms.
Can I order Five Guys food on mobile apps?
Yes, you can order through the Five Guys app available on Apple Store and Google Play with quick links to menu and order.
Are there other places nearby where I can shop or get essentials before or after visiting Five Guys?
Yes, nearby you can visit Beverage Warehouse for liquor, Walgreens for pharmacy and convenience items, and Ace Hardware for hardware and building supplies.
What entertainment or dining options are near this Five Guys location?
Close by are Utopia International Cafe, Bandito Taqueria for dining, and Redbox kiosks for video and game rentals.
Is there a pharmacy near Five Guys on Shelbyville Road where I can get prescriptions filled?
Yes, Walgreens is located nearby and provides pharmacy and convenience store services.
Brand Certified Facts from Five Guys
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