Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4901 Outer Loop in Louisville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,587 reviews
5 stars
932
4 stars
366
3 stars
156
2 stars
48
1 star
85
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the cheerful and friendly staff, highlighting their positive attitudes and helpfulness.
Food Quality
While many reviews praised the burgers and fries, there were several complaints about inconsistency in food quality, including issues with seasoning and sogginess.
Cleanliness
The restaurant was often noted for its cleanliness, although some reviews mentioned dirty tables during their visits.
Pricing
Customers frequently commented on the high prices, with mixed feelings about whether the quality justified the cost.
Service Speed
There were mixed reviews regarding service speed, with some customers experiencing long wait times while others noted quick service.
- EFEbony FairleyNov 5, 20251.0First, my order was delayed due to a mixup. Secondly, they rushed the order and my burger was undercooked. Bad experience at this location. Signed, Order #34
- HHHopeOct 2, 20255.0Always a great group of people working. The food is tasty, quick, and always extra fries.
- MDMihai DuicaSep 24, 20255.0I come here every couple of weeks, they’re always cheerful and quick, would recommend.
- PHPamela HollSep 1, 20255.0Today was my first visit to Five Guys. The staff were all cheerful and friendly, despite working on Labor Day. The cashier Jaylon patiently walked me through the options. The manager offered a free fry for my first visit. After paying, Jaylon brought me a $20 bill that I had dropped at the register. That kind of integrity is rare. 5 stars! 10 stars! A galaxy of stars! This crew is the best.
- AVAlejandro Velazquez-RodriguezAug 29, 20255.0Excelente equipo de trabajo. Una atención magnífica. Las papitas fritas huelen deliciosas.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 4901 Outer Loop accept reservations?
No, Five Guys at 4901 Outer Loop does not accept reservations.
What are the operating hours for Five Guys at 4901 Outer Loop in Louisville?
Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in and until 9:30 PM for delivery.
Can I order delivery from Five Guys at 4901 Outer Loop?
Yes, delivery is available daily from 11:00 AM to 9:30 PM and can be ordered via their online menu.
What types of payment does Five Guys at 4901 Outer Loop accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there gluten-free options at this Five Guys restaurant?
Yes, most sandwiches can be ordered without buns using wraps or bowls, but cross-contamination risk exists. Buns and some condiments contain gluten.
Does Five Guys at 4901 Outer Loop offer a kids' menu?
Yes, they welcome children and offer a children's menu.
Is there outdoor seating available at Five Guys on Outer Loop?
Yes, this location offers outdoor seating for customers.
What are some notable nearby places to Five Guys at 4901 Outer Loop?
Nearby places include Firehouse Subs, Metro Diner, Papa Murphy's Take 'N' Bake Pizza, and Buffalo Wild Wings which offer other dining options in the area.
If I'm visiting nearby businesses like Men's Wearhouse or Batteries Plus Bulbs, can I grab a meal close by at Five Guys?
Absolutely. Five Guys is conveniently located near Men's Wearhouse and Batteries Plus Bulbs, making it easy to enjoy a classic burger or fries before or after shopping.
Are there other restaurants near Five Guys at 4901 Outer Loop for varied dining experiences?
Yes, nearby you can find various restaurants such as Qdoba Mexican Grill, Firehouse Subs, and Buffalo Wild Wings for diverse cuisine options.