Brand Certified
Five Guys
4.3(1598 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
4901 Outer Loop, Louisville, KY
40219, United States
Certified by Five Guys • Feb 22, 2026
(502) 822-3702
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/4901-outer-loop
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4901 Outer Loop in Louisville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.3
1,598 reviews
5 stars
941
4 stars
366
3 stars
157
2 stars
49
1 star
85
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting them as delicious and well-prepared, although some mentioned issues with seasoning and sogginess.
Service
Many reviews highlighted friendly and attentive staff, with specific mentions of individual employees providing excellent customer service.
Pricing
Several customers expressed concerns about the high prices, feeling that the cost did not always match the quality of the food.
Cleanliness
The restaurant was frequently noted for its cleanliness and welcoming atmosphere.
Order Accuracy
There were multiple complaints about order mix-ups and delays, indicating inconsistency in order accuracy and service speed.
- APAnissa Pennington1 day ago5.0Awesome experience
- MPMiss PFeb 18, 20265.0The food was delicious a little pricey but a lot of things in the world is going up in prices so if you want a wonderful delicious juicy hamburger
- JKJeff KimberlyFeb 16, 20263.0The only reason I gave this three stars is because the food prices are crazy high. I ate all by myself and did not get anything crazy. Bacon cheeseburger and a regular fry with a drink in this cost me over $20. The food was absolutely delicious which I'm assuming is why they charge so much however the prices will limit me to visiting this establishment once every year if they are lucky. I cannot imagine taking a family of four to this restaurant and spending more than I would then if we went to a Brazilian Steakhouse
- AWAbby WingyFeb 15, 20265.0I was served by jolie c And the service was awesome. She was extremely helpful and polite. She and the rest of the staff definitely deserve a raise and recognition for their hard work. The food was great as always it took me about 20 minutes of eating my fries to reach the actual container Great as always
- JMJustin MartakJan 16, 20265.0Went there and had no problems and the food was good.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Brand Certified Facts from Five Guys
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Certified February 22, 2026Yext Knowledge Graph
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