Five Guys

4.5
647 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4116 Summit Plaza Dr. in Louisville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4116 Summit Plaza Dr., Louisville, KY
40241, United States

Hours

Reviews

4.5
647 reviews
5 stars
429
4 stars
133
3 stars
51
2 stars
16
1 star
18

What are people saying?

AI-generated from recent customer reviews

Food Quality

Overall, customers praised the food as delicious and fresh, particularly the burgers and fries.

Service

Many reviews highlighted the friendly and welcoming staff, with specific mentions of excellent customer service.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several customers appreciating the well-kept environment.

Pricing

While the food quality was appreciated, several customers expressed concerns about the high prices, indicating it may be perceived as expensive.

Order Accuracy

There were mixed reviews regarding order accuracy, with some customers reporting issues with incorrect orders or delays.
  • UF
    Underhill Family
    Jan 3, 2026
    4.0
    I love that they have gluten free options and fries are celiac safe!
  • MM
    miciah
    Dec 6, 2025
    5.0
    Good food lovely seats
  • AN
    Abby Newland
    Nov 9, 2025
    5.0
    Always great service here whether dine in or pick-up. They even threw my drink in when I forgot to put it in for pick-up. Food is always freshly prepped and not cold when you pick it up!
  • DS
    Dylan Sims
    Nov 4, 2025
    1.0
    The grease obviously needed to be changed and was overall mediocre at best.
  • TF
    Thomas Fleischer
    Nov 3, 2025
    3.0
    Food was great, but the last few times I've decided to go, I feel like Ive gotten half as much fries. It's an expensive meal, that I was always able to justify with them dumping fries in the bag with my order. The last few times, I've barely gotten the actual cup filled with my order. I hope it was a fluke both times, cause I can't rationalize paying the usual price and getting a medium fry with less fries than I'd get at Wendy's

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.