Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Louisville, KY. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Many customers praised the friendly and attentive service from staff members like Caleb, Kayla, and Emily, highlighting their positive impact on the dining experience.
Food Quality
While some customers enjoyed the food, particularly the breadsticks and pasta, others reported issues with food temperature, portion sizes, and insufficient sauce.
Cleanliness Issues
Several reviews mentioned concerns about cleanliness, particularly regarding the drink machine and overall hygiene, which negatively affected customer experiences.
Inconsistent Experiences
Customers reported a mix of positive and negative experiences, with some visits being excellent while others were marred by poor service or incorrect orders.
Management Concerns
There were complaints about rude behavior from management and staff, which contributed to negative experiences for some customers.
AS
Angelia Schwarz-Coleman
Nov 2, 2025
4.0
Was very good
AM
Angelia Marie-Spaulding
Oct 25, 2025
2.0
The breadsticks were hard and stale. We ordered large marinara and garlic butter neither one were filled to the top nor were they even filled halfway. Now that I'm trying to be Petty but we pay a $1.99 just for it. While we were seated the workers were back in the back playing around screaming I was just all around in bad experience
TA
Tina Allen
Sep 24, 2025
5.0
They have the best bread sticks ever
LM
Layci Muccigrosso
Sep 2, 2025
5.0
Angel R is so sweet and made sure I had everything I needed!!!
TF
Tony Florence
Aug 25, 2025
2.0
I love to eat Fazoli’s, but there food doesn’t have enough sauce on it.And if you asked to please don’t have your food dry they want you to pay extra for sauce. No one wants plain spaghetti