Fazoli's

3.9
1565 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Louisville, KY. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
6011 Preston Highway, Louisville, KY
40219, United States

Hours

Reviews

4.1
1,181 reviews
5 stars
605
4 stars
286
3 stars
138
2 stars
62
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising specific dishes while others reported issues like cold or undercooked items.

Service Experience

Service quality varies; some staff members received high praise for friendliness and efficiency, while others faced criticism for rudeness or inattentiveness.

Cleanliness

The restaurant's cleanliness received mixed feedback, with some noting clean dining areas while others pointed out the need for better upkeep.

Customer Issues

Several customers reported issues with incorrect orders and missing items, leading to dissatisfaction with the overall experience.

Staff Recognition

Certain employees, particularly Debbie, received consistent commendations for their exceptional service and positive attitude.
  • BB
    Brianna Bell
    Oct 21, 2025
    2.0
    Awful. Fazoli’s is just not the same anymore
  • SL
    Shelby Lukee
    Oct 18, 2025
    1.0
    Literally so disgusted right now with this location. Always gotten Fazolis from Hillview location and loved it. Went to this location ONCE and will NOT be back. Food was horrid. Some noodles were randomly cold? Meat was undercooked? Looked thrown together. Then the cheesecake we got -purchased the STRAWberry cheesecake, got a plain piece that was WAY expired/stale/nasty and had a yellow film on top of it. THEN their Italian “donuts” with the Ghirardelli chocolate sauce? Terrible. Literally hard, no powdered sugar, and the sauce was literally chocolate sauce you can get at the store. Also was cold and disgusting. This honestly made me sick, and I didn’t eat dinner. Very VERY disgusted and displeased with this location.
  • RP
    Randy P
    Sep 20, 2025
    2.0
    This store didn't put shrimp on my shrimp and pasta shells dinner using the drive thru. Watch the drive thru orders for missing food or not cooked/prpared according to your order. This entree costs 13.99, and is expensive with no shrimp. I probably won't go to this location again.
  • WB
    William Burke
    Sep 17, 2025
    5.0
    My first date with my wife was here 11 years ago and was a great experience. We hadn't been back until the weekend before last (sept 6 25) the food was great. Service was fast and the people working took great care of us. We've been to the fazolis in etown and this one was certainly better.
  • DS
    Dark Star
    Sep 11, 2025
    5.0
    Love the strawberry and blue raspberry lemon ice Delicious 😋🤤

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Louisville, KY specialize in?

Fazoli's specializes in fast, fresh Italian cuisine, offering hearty dishes like pasta, pizza, and their signature unlimited garlic breadsticks.

What are the operating hours for Fazoli's drive-through in Louisville?

The drive-through is open daily from 10:30 AM to 10:00 PM.