Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Louisville, KY. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Mixed reviews on food quality, with some customers praising specific dishes while others reported issues like cold or undercooked items.
Service Experience
Service quality varies; some staff members received high praise for friendliness and efficiency, while others faced criticism for rudeness or inattentiveness.
Cleanliness
The restaurant's cleanliness received mixed feedback, with some noting clean dining areas while others pointed out the need for better upkeep.
Customer Issues
Several customers reported issues with incorrect orders and missing items, leading to dissatisfaction with the overall experience.
Staff Recognition
Certain employees, particularly Debbie, received consistent commendations for their exceptional service and positive attitude.
BB
Brianna Bell
Oct 21, 2025
2.0
Awful. Fazoli’s is just not the same anymore
SL
Shelby Lukee
Oct 18, 2025
1.0
Literally so disgusted right now with this location. Always gotten Fazolis from Hillview location and loved it. Went to this location ONCE and will NOT be back. Food was horrid. Some noodles were randomly cold? Meat was undercooked? Looked thrown together. Then the cheesecake we got -purchased the STRAWberry cheesecake, got a plain piece that was WAY expired/stale/nasty and had a yellow film on top of it. THEN their Italian “donuts” with the Ghirardelli chocolate sauce? Terrible. Literally hard, no powdered sugar, and the sauce was literally chocolate sauce you can get at the store. Also was cold and disgusting. This honestly made me sick, and I didn’t eat dinner. Very VERY disgusted and displeased with this location.
RP
Randy P
Sep 20, 2025
2.0
This store didn't put shrimp on my shrimp and pasta shells dinner using the drive thru. Watch the drive thru orders for missing food or not cooked/prpared according to your order. This entree costs 13.99, and is expensive with no shrimp. I probably won't go to this location again.
WB
William Burke
Sep 17, 2025
5.0
My first date with my wife was here 11 years ago and was a great experience. We hadn't been back until the weekend before last (sept 6 25) the food was great. Service was fast and the people working took great care of us. We've been to the fazolis in etown and this one was certainly better.
DS
Dark Star
Sep 11, 2025
5.0
Love the strawberry and blue raspberry lemon ice Delicious 😋🤤
Is Fazoli's in Louisville wheelchair accessible and family-friendly?
Yes, Fazoli's is wheelchair accessible with accessible entrance, seating, and parking. They also welcome families and have a children's menu and high chairs available.
What payment options are accepted at Fazoli's?
Fazoli's accepts American Express, Discover, MasterCard, and Visa credit cards.
Is Fazoli's a Black-owned business?
Yes, Fazoli's in Louisville is a Black-owned business.
Can I order Fazoli's online or through a mobile app?
Yes, you can order online via their website and also through the Fazoli's app available on both the Apple App Store and Google Play Store.
What are some nearby automotive services if I visit Fazoli's on Preston Highway?
Nearby automotive services include Town and Country Ford, LLC, Come Trade With Trey (automotive repair), Louisville Auto Gurus, and The Tattooed Car Guy.
Are there any fitness or wellness centers close to Fazoli's Lexington location?
Yes, LA Fitness gym and The Relaxation Station spa are close by for fitness and relaxation before or after your meal.
What nearby places can I visit after dining at Fazoli's in Louisville?
After dining, you can visit local spots such as Second Chance Thrift Store for shopping or Guardian Angels Catholic Church for community events.