Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Louisville, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
221 reviews
5 stars
104
4 stars
30
3 stars
22
2 stars
9
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication skills and rudeness from staff, leading to frustrating experiences.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong items and preparation errors.
Cleanliness and Quality
Several customers mentioned unsanitary conditions and poor food quality, including stale donuts and improperly stored items.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- AJAndre JohnsonSep 7, 20251.0Two bites is two too many....these are pre-packaged, clearly not stored properly...never again Dunkin...
- RRRicPhitAug 22, 20251.0Workers have no communication skills to help customers. Hives wrong orders. ENGLISH
- MKmordy kramerNov 12, 20231.0Wow just wow I don't even know how to describe the incompetence of these people. I had to repeat my order 4 times and he still got it wrong. English was definitely not a first language for this person nor was his understanding there. Large hazelnut hot coffee is not a decaf mocha. Corrected and still got it wrong. All that and the drive thru line took no less than 23 minutes which is preposterous. Who ever is running this place needs to get their act together
- TNTruk NaibocJan 26, 20235.0Excellent little dunkin! Always quick and friendly. One of the best in the area.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' at 5201 Preston Highway, Louisville, KY?
Dunkin' is open every day from 5:00 AM to 6:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this location offers both delivery and curbside pickup services.
What are some popular items on the Dunkin' menu at this location?
Dunkin' offers a variety of espresso, coffee, donuts, breakfast sandwiches, tea, and holiday specialty drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, and Toasted White Chocolate Signature Lattes.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
Is there free Wi-Fi available at Dunkin' on Preston Highway?
Yes, this Dunkin' location offers free Wi-Fi to customers.
What nearby restaurants can I visit before or after Dunkin'?
Nearby restaurants include Keila’s Bar & Grill, La Casa Mexicana, Luna’s Mexican Rotisserie, and La Torta Loca, great options for a meal if you want to explore local dining nearby.
Are there any automotive or car dealer services near Dunkin' on Preston Highway?
Yes, nearby you can find several automotive services including O’Reilly Auto Parts, Auto Outlet of KY, Greg Coats Cars and Trucks, and 4th Street Auto for your car needs.
What local stores are near Dunkin' for other shopping needs?
Close to Dunkin', there are stores like Roman Jewelry and Roman's Jewelry Repair for jewelry, La Tropicana Co and Qbanazo Grocery Store for groceries, and Boost Mobile for mobile phone services.
Where is Dunkin' located exactly in Louisville, KY?
Dunkin' is located at 5201 Preston Highway, Jefferson sublocality, Louisville, KY 40213, about 2 blocks south of Gilmore Lane.