Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Louisville, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on staff behavior is mixed; while some customers praise friendly and helpful service, others report rudeness and unprofessionalism.
Order Accuracy
Numerous reviews mention issues with incorrect orders and poor handling of mobile orders, leading to customer frustration.
Product Quality
Customers express dissatisfaction with the quality of food items, particularly donuts and breakfast items, citing them as stale or poorly prepared.
Cleanliness and Atmosphere
Several reviews highlight cleanliness issues and a negative atmosphere, with some customers feeling ignored or unwelcome.
Speed of Service
Many customers report slow service, especially during busy times, leading to long wait times and dissatisfaction.
BH
Brian hall
1 day ago
1.0
Coffee not hot out of regular how is a donut shop out of regular won't go back
JF
John Forsee
Jan 5, 2026
5.0
Love the breakfast
HH
Hot tub Haven
Jan 2, 2026
1.0
Terrible experience I’m
A regular customer riding through the drive thru to buy food here and one time I need to take a leak and they charge me or Make me buy to use there restroom . That is insane, I’ll never buy there again
AC
Alex Colebank
Dec 24, 2025
1.0
Had a really unpleasant experience at this Dunkin’. While picking up an order, a crotchety older man with glasses and spiked hair was incredibly rude. Instead of speaking politely or professionally, his tone was harsh and disrespectful for no reason at all. Customer service matters, and this was completely unacceptable. I will never visit this location again.
JG
Josh Goodman
Dec 10, 2025
1.0
Don't waste your time if your not using there useless app. Went inside, waited at the front counter for 5 minutes, vaguely for grunted too but an employee never came to the front to take my order. The 10 car deep drive thru line was there priority, fair enough. But with 8-10 employees, crazy.
Haven't had a good experience at. Dunkin in 3 trips at various locations. Quality in name only. If that.
What are the operating hours of Dunkin' at 3333 Newburg Rd, Louisville, KY?
This Dunkin' location operates 24 hours a day, 7 days a week, from 12:00 AM to 11:59 PM daily.
What menu items are available at this Dunkin' location?
Dunkin' offers a variety of options including coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does this Dunkin' location offer delivery and pickup services?
Yes, delivery and curbside pickup services are available for customer convenience.
Can I order ahead at Dunkin' using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android platforms for a faster grab-and-go experience.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' features a drive-thru for quick and convenient service.
What payment methods are accepted at Dunkin'?
Dunkin' accepts credit and debit cards for payment.
Are there family-friendly options at this Dunkin'?
Yes, this location welcomes families and children and offers vegetarian options.
What nearby convenience or gas stations can I visit before or after Dunkin'?
Next Door Convenience Food Mrt and bp are nearby gas stations and convenience stores where you can fuel up or shop for essentials before or after your Dunkin' visit.
Are there nearby food options close to Dunkin' for group meals or variety?
Yes, Subway sandwich shops are nearby if you want to grab a quick sandwich in addition to your Dunkin' order.
What local services or community centers are near Dunkin' that customers might find useful?
Nearby services include Louisville Goodtimers dance club, Bourbon Women community services, and Jefferson County Public Schools, offering opportunities for engagement in the community before or after your visit.