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Dunkin'

3.7
(875 reviews)

Business Details

(502) 915-8843
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Louisville, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2815 Fern Valley Rd, Louisville, KY
40213, United States

Hours

Reviews

3.7
875 reviews
5 stars
416
4 stars
146
3 stars
101
2 stars
67
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and slow service.

Order Accuracy

Numerous customers reported issues with incorrect orders, including wrong items and missing components.

Food Quality

Many reviews mentioned stale or poorly prepared food items, particularly donuts and breakfast sandwiches.

Cleanliness and Atmosphere

The cleanliness of the location received mixed feedback, with some noting a clean environment while others reported unsanitary conditions.

Speed of Service

While some customers appreciated quick service, others experienced long wait times, especially during drive-thru orders.
  • DG
    David Gross
    2 days ago
    5.0
    They stepped up their game with apple fritters, they are massive and with apple filling. Coffe was fresh, and the staff was friendly.
  • EE
    E
    3 days ago
    3.0
    The drink wasn’t that tasty, but we got our order in about five minutes. The munchkins were good!
  • FJ
    Flores Juli
    Feb 10, 2026
    1.0
    The people that work at 3:30am always be giving attitude it’s always the white lady and this other girl that’s works with her, I order something and never do it right and get mad at us when we speak up about our food saying that next time we need to say what we want when we definitely do, worse service when it’s them two
  • RC
    Robin Conquest
    Jan 29, 2026
    5.0
    I got my chai latte rather quickly. I did have a mobile pickup so it took them a minute to notice I was standing there.. The people behind the counter were nice once they noticed me they got my order out quickly.
  • AP
    Alycia Paige
    Jan 15, 2026
    2.0
    Went in there with my son and they didn’t even bother to acknowledge us or even try to take our order. They should know people are on time schedules in the morning ended up leaving smh

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2815 Fern Valley Rd, Louisville, KY?

Dunkin' is open Monday through Saturday from 3:30 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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