Dunkin'

3.7
869 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Louisville, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2815 Fern Valley Rd, Louisville, KY
40213, United States

Hours

Reviews

3.7
869 reviews
5 stars
414
4 stars
145
3 stars
100
2 stars
66
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, ranging from friendly and efficient to rude and unhelpful.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including wrong items and missing food.

Food Quality

Several customers noted that food items, particularly donuts and breakfast sandwiches, were stale or not prepared properly.

Cleanliness and Atmosphere

Some customers appreciated the cleanliness and modern design of the location, while others reported unsanitary conditions.

Speed of Service

Drive-thru and counter service speed varied, with some customers experiencing long wait times.
  • EC
    Estrella Cortes
    2 days ago
    4.0
    Algo rápido para el hambre
  • AG
    Ashley Gutierrez
    5 days ago
    5.0
    I come here literally every week, The workers are all hard workers, they are always very kind and super fast with the service . I absolutely love this location, if I could give it more stars I would 😌
  • JD
    J Dean
    Dec 15, 2025
    1.0
    7:45pm drive thru female very rude and short with us. We asked about hot chocolate flavors as menu had a picture of peppermint mocha hot chocolate. Girl said just hot chocolate. We asked about peppermint mocha as it was on the menu. She rudely asked how many and what size. We asked if there were other hot chocolate flavors. She didn't respond, then asked if we wanted anything or not. We told her we didn't want the peppermint mocha, but we would take 4 small regular hot chocolates. She said the store was closed and turned off the speaker. It was 7:50. Bad attitude smh!
  • EG
    Eric Gresham
    Nov 6, 2025
    4.0
    Breakfast croissant is 🔥.
  • BC
    Boyd Trucking & Transportation Corporation
    Oct 29, 2025
    5.0
    Very polite

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2815 Fern Valley Rd, Louisville, KY?

Dunkin' is open Monday through Saturday from 3:30 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.