Brand Certified
Dunkin'
3.4(482 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
9913 Brownsboro Rd, Louisville, KY
40241, United States
Certified by Dunkin' • Feb 22, 2026
(502) 919-7671
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Louisville, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.4
482 reviews
5 stars
186
4 stars
92
3 stars
46
2 stars
37
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported consistently rude and unprofessional behavior from the drive-thru staff, particularly from one employee who frequently interrupts and speaks condescendingly to customers.
Product Quality
Numerous reviews highlighted issues with stale donuts and incorrect orders, with many customers expressing disappointment in the freshness and quality of the food.
Service Speed
While some customers praised the quick service, others experienced long wait times and poor communication, particularly during drive-thru interactions.
Mixed Experiences
Some customers had positive experiences with friendly staff and good service, but these were often overshadowed by negative interactions and product issues.
- GNGuillermo NinoFeb 8, 20264.0Wish parking lot was bigger
- TTTristanFeb 5, 20261.0Been to this location about 3 times over the course of a year and every time I get an iced coffee with a little bit of milk but they serve the most watered down depressing coffee I have ever tasted in my life. Taste like burnt water every single time. Might just be getting unlucky but I’m never coming back here
- AAAnthonyFeb 4, 20261.0This place consistently has the worst donuts of all time, these donuts are so old and disgusting 🤮
- LTLoved TaylorFeb 3, 20263.0Drive through layout is awful. I just got for the coffee.
- KGKatie GoblerJan 10, 20264.0This location is always so fast!! Seriously, this morning we pulled up to the drive-thru and I groaned a little bit because 3 other cars had just pulled up in front of us. Even so, we were through the line in under 5 minutes. Sure the headset lady seems a little impatient, but I’d rather have speed than super slow people who just don’t care. The lady at the window is always so pleasant.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 9913 Brownsboro Rd, Louisville, KY?
Dunkin' is open daily from 4:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
Can I order Dunkin' products ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android, or order online via their website.
What types of food and drinks does Dunkin' serve at this location?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal specialty drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru service for convenient pickup.
What meals can I enjoy at Dunkin' 9913 Brownsboro Rd?
You can enjoy breakfast, brunch, and lunch at this Dunkin' location.
Does Dunkin' Louisville welcome families and children?
Yes, this location welcomes families and children and has seating for dine-in.
What are some dining options near Dunkin' on Brownsboro Rd?
Nearby dining options include Limon y Sal Mexican Restaurant, Domino's Pizza, Beef 'O' Brady's American Restaurant, Casa Fiesta Mexican Restaurant, Snappy Tomato Pizza, Zaxby's Chicken Restaurant, and McDonald's fast food.
Are there any health and wellness centers near Dunkin' at 9913 Brownsboro Rd?
Yes, the Premise Health Wellness Center and Springhurst Animal Hospital are close by for medical and veterinary needs.
What convenient services are available near Dunkin', like car wash or gas stations?
Nearby convenient services include Prestige Express Car Wash, Speedway gas station and convenience store, and financial services like Western Union and Edward Jones Advisors.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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