Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Louisville, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
612 reviews
5 stars
229
4 stars
103
3 stars
72
2 stars
58
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including stale donuts, cold sandwiches, and incorrect items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.
Customer Experience
While some customers praised friendly staff and good coffee, many expressed disappointment with their experiences, leading to a mixed overall impression.
Product Availability
Customers often reported that popular items, especially donuts, were frequently out of stock.
- KSKassie SchuttNov 16, 20251.0most rude lady
- BRBrian RalstonNov 11, 20255.0This is my stop every morning and my coffee is always on point! People are very friendly. Great coffee shop.
- JDJohn DoeNov 10, 20251.0Remove the sign at the drive-thru asking for tips. It’s a drive-thru! This expecting a tip for everything crap is way out of control. Not doing business with any company who begs for tips at a drive-thru.
- SSScottieNov 9, 20251.0I went here today, bought an XL coffee. Asked for 5 shots of carmel. The Indian batista clearly understood my order as he suggested 5 shots for an extra large. However he never rang up the carmel so it wasn't put in my coffee. When I returned he replaced coffee with a carmel coffee. I feel like I experienced racism today, that his leaving the carmel out was on purpose due to my race. He wasn't very nice when he replaced my coffee and blew me off. I didn't feel like a valued customer. I will not do business at this location ever again. Their customer service failed today!
- NWNaya WoosypitiOct 12, 20255.0Always friendly, and the breakfast sandwiches are on point anytime I eat here. Small and cozy place for hanging out with friends!
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' at 12401 Shelbyville Rd, Louisville, KY?
Dunkin' is open every day from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are available currently at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using the Dunkin' mobile app for a faster pickup?
Yes, you can order ahead quickly through the Dunkin' mobile app to have a fast grab and go experience, including through the drive-thru.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch.
What specialty foods and beverages does Dunkin' offer?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
What nearby dining options are available if I want to try different cuisines around Dunkin'?
Nearby dining options include Mexico Tipico for Mexican food, Masa Sushi Japanese Bistro & Sushi Bar for Japanese cuisine, Amazing Thai for Thai food, and Rumors Restaurant for seafood and American dishes.
Are there convenient places near Dunkin' for shopping or errands?
Yes, nearby places include Bowles Mattress Co. for retail shopping, Aldi supermarket for groceries, and Ken Towery's Tire and Auto Care for automotive needs.
If I am visiting Dunkin', are there services nearby for car needs?
Nearby automotive services include Todd's Place Express Car Wash for car washing, Middletown Transmission for repair, and Enterprise Rent-A-Car for car rentals.
Does Dunkin' welcome families and children at this location?
Yes, this Dunkin' welcomes families and children and offers free Wi-Fi and dine-in seating, as well as drive-thru service for convenience.