Domino's Pizza

3.6
642 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Louisville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 7924 Fegenbush Lane .

Location

Domino's Pizza
7924 Fegenbush Lane, Louisville, KY
40228, United States

Hours

Reviews

3.6
642 reviews
5 stars
323
4 stars
93
3 stars
41
2 stars
33
1 star
152

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many reviews highlighted understaffing as a major concern, leading to long wait times and overwhelmed employees.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

While some customers enjoyed the pizza quality, others reported issues with incorrect orders, missing ingredients, and unsanitary conditions.

Delivery Delays

Numerous customers experienced significant delays in both delivery and pickup orders, often exceeding the estimated times.

Mixed Experiences

Overall, the location received mixed reviews, with some customers expressing satisfaction while others reported severe dissatisfaction.
  • KM
    Katie Moorhead
    3 days ago
    5.0
    ive always had a good experience here. staff is friendly, food is amazing, rewards are always a plus if youre using app to purchase. And though this isnt a paid advertisement, I would not turn down a free pizza..(wink, wink)
  • LT
    Lynn Taylor
    Jan 4, 2026
    1.0
    They delivered the pizza and left it on the ground in 30 degree weather. They did not knock, ring the doorbell, or text to let us know it had arrived, of which they admitted to. When we called to complain the manager hung up on us.
  • CS
    Chelsey Marie Smith
    Dec 28, 2025
    5.0
    Staff members are very friendly, service is fast, definitely recommend.
  • TH
    Tim Hannah
    Dec 25, 2025
    3.0
    Had to wait to long for my pizzas that were ready for some unknown reason. When I finally got an employee to help they check for my order then went about doing other things and after talking to to another customer finally looked for and got my pizzas.
  • DT
    Dipak T
    Dec 20, 2025
    2.0
    After reviewing many of the bad reviews for this location, I honestly feel that most of the issues come down to employee shortages and constant rushing, which end up hurting both the pizza quality at times and the store’s reputation overall. I visited the Domino’s Pizza location on Fegenbush Lane recently, and the experience was a mix of good food and unfortunate circumstances. When I arrived, there were only two employees working inside the store. Because of that, my order took much longer than expected, and I had to wait inside the store the entire time. It was clear that the delay wasn’t because the staff didn’t care—if anything, they cared a lot. The two employees looked overwhelmed, constantly moving between taking orders, making pizzas, and handling everything else. They were clearly busy and doing their best, but it was obvious they needed more help. I genuinely felt bad for them, because it doesn’t seem fair to expect just two people to manage an entire store during busy hours. Management really needs to address the staffing issue. Understaffing not only affects customers but also puts unnecessary pressure on employees and impacts the brand’s image. That said, the pizza itself was good—hot, fresh, and tasty. With better staffing, this location could improve a lot.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Louisville offer?

Domino's Pizza offers Specialty Pizzas, as well as options to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for Domino's Pizza at 7924 Fegenbush Lane?

Domino's is open daily from 10:30 AM to midnight, except on Friday and Saturday when it stays open until 1:00 AM.