Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Louisville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 5400 Preston Hwy. .
Location
Hours
Reviews
3.3
360 reviews
5 stars
150
4 stars
53
3 stars
22
2 stars
20
1 star
115
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported long wait times for delivery, with some orders taking over two hours and arriving cold or incorrect.
Customer Service
Many reviews highlighted poor customer service, including rude staff, unresponsive management, and difficulty reaching the store by phone.
Food Quality
Inconsistent food quality was noted, with complaints about burnt pizzas, incorrect orders, and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and mentioned enjoyable food on certain occasions.
Staffing Problems
Several reviews pointed out that the location is often understaffed, leading to delays and poor service.
- MWMelissa WintersNov 15, 20251.0I ordered my pizza online it said pizza would be delivered in 19 to 29 minutes at 9:22 pm they began preparing it according to the tracker. It's now 10:41 pm and I called and sat on hold after the ai bot said my pizza was boxed and waiting to be delivered. I was going to ask if I could just pick it up since its been an hour, however after 10 minutes on the phone on hold no one picked up. I managed a pizza place, I know how long it takes to go through the oven. I understand being busy and I understand being short staffed, however it takes 2 seconds to pick up the phone and answer a question. I wouldn't have minded picking it up but what makes me mad is I couldn't even talk to someone to tell them I would pick it up.
- NRNatanael RamosOct 20, 20251.0La experiencia más desagradable que me a pasado en este país en muchos años pedi una pizza a la 9.40 de la noche y la trajeron a las 11.5 de la noche fría como un hielo ya puse una reclamación por qué quiero mi dinero son 30 dólares pero no pude comer la pizza estaba quemada y fría aquí está la dirección de la tienda
- SWScott WeidauerOct 3, 20255.0This place blows the on by homedepot away, if you want great pizza and super cool people ...come here ..$$
- ATAhhh tayyySep 26, 20251.0I ordered for delivery, called after an hour and was told they were short staffed which i totally understand. This review is more against corporate for not doing better for their employees and customers. I later then called at the 2hr mark and asked to be refunded which i was but i did not receive the money i had already tipped for the driver. Will not be ordering from dominos for a while ill just stick to papa johns
- HGHarrison GreenSep 14, 20251.0If I order here during the day on a weekday the pizza is fantastic. Every single time I order on the weekend or in the evening I end up getting absolutely terrible pizza. Delivery folks are always great. Whoever makes you pizzas in the evenings and on the weekends really needs some training from the m-f day crew. What makes it worse is if I make a complaint I get a free two topping pizza, however the pizza I ordered is gluten free and that is not an option as the free replacement. So I’m stuck with a cold, rock hard pizza and no replacement for it.
Frequently Asked Questions About Domino's Pizza
What types of pizzas can I order at Domino's Pizza on 5400 Preston Hwy, Louisville?
You can order a variety of Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.
What are the delivery hours for Domino's Pizza in Louisville at 5400 Preston Hwy?
Delivery is available from 10:30 AM to midnight Monday through Thursday and Sunday, and from 10:30 AM to 1:00 AM on Friday and Saturday.
Can I pick up my order at Domino's Pizza on 5400 Preston Hwy?
Yes, the location offers takeout with hours matching delivery times, from 10:30 AM to midnight on most days and until 1:00 AM on weekends.
What safety measures does Domino's Pizza on Preston Hwy provide for delivery?
They offer contactless delivery and curbside pickup services to ensure customer safety.
What payment options are accepted at Domino's Pizza on 5400 Preston Hwy?
They accept a wide range of payment options including cash, credit cards (Visa, Mastercard, American Express, Discover, Diners Club), digital wallets like Apple Pay, Android Pay, Samsung Pay, PayPal, Afterpay, Klarna, Zelle, Bitcoin, checks, invoice payments, and more.
How can I order pizza online from Domino's Pizza in Louisville?
You can order online for delivery or carryout through their official website or specific order URLs provided for delivery and carryout services.
Are there vegetarian options available at Domino's Pizza on Preston Hwy?
Yes, this location serves vegetarian dishes.
Which nearby places can I visit before or after getting pizza at Domino's on Preston Hwy?
You can visit nearby locations such as L&S Audio for electronics, Tacolandia for Mexican food and candy, La Casa Del Pan Bakery for desserts, or Vanelys Flower and Gifts for floral arrangements.
Is there a convenient place to get gas or car wash services near Domino's Pizza Louisville?
Yes, nearby you will find Thorntons gas station and convenience store, Whistle Express Car Wash, and Magic Sparkle Car Wash for your vehicle needs.
Where can customers find additional food options close to Domino's Pizza Louisville at 5400 Preston Hwy?
Customers can also visit Subway for sandwiches or Tacolandia for Mexican cuisine, both located nearby.