Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Louisville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 11517 Shelbyville Road .
Numerous reviews highlighted poor customer service, with complaints about rude staff, unhelpful managers, and lack of follow-through on promises.
Delivery Issues
Many customers experienced significant delays in delivery, with some orders taking over two hours or being canceled without notice.
Food Quality
Feedback on food quality was mixed, with some praising the pizza while others reported burnt or poorly made items.
Hygiene Concerns
Several customers expressed concerns about hygiene practices, noting staff not wearing gloves and unsanitary food handling.
Inconsistent Experience
Customers reported a highly variable experience, with some visits being satisfactory while others were disappointing, indicating a lack of consistency.
DD
Dustin Dzierzek
4 days ago
1.0
Truly remarkable how poor this service and experience is. Was mind boggling to sit and watch how unprofessional and unorganized the employees were.
JM
Jessica Maza
Feb 8, 2026
1.0
Submitted my order 2 days ahead of time, in order to ensure it would be ready and made on time before a party I was hosting today. When I arrived it was not ready and apparently had been “voided”. I was told it would be ready in 10-15 minutes. I’m sitting here and it has been over 30 minutes. To say I am disappointed is an understatement.
YY
Yureba
Feb 4, 2026
1.0
This is the second time I ordered a pizza with them. This time online not the phone. Two medium pizzas delivered $29 dollars with no tip from me. it's not like it's hometown or bearno's which has real flavor to the pizza. the pizza was okay. I think I should have went to Walmart and bought one of those pizzas and baked it at home because that's what it tastes like.
LK
Lisa Kuiper
Feb 2, 2026
5.0
Pizza tonight was amazing! They knocked it out of the park. Hot, flavorful, delicious and ready fast.
TG
tiffany goods
Dec 13, 2025
5.0
This restaurant staff was so nasty.... I walked in to get my pizza and they were making pizzas with no gloves on. I saw an employer actually pick up his cell phone with his bare hands, then proceed to dig into the cheese right after. The manager comes out from a back room and jumps in to help, didn't wash her hands, no gloves, and dig into the cheese with her bare hands.... I requested a refund immediately...and she was so unapologetic because she did the exact same thing..... Stay away from this location.... zero health standards at all. I was disgusted!!!🤮