Domino's Pizza

Reviews

• LD

  Lucretia Davis

  4 days ago
  1.0
  I am extremely disappointed with the customer service I received from this Domino’s location @ 125 s. english station rd. After placing a delivery order, I received a call from the assistant manager, Amber on 11/21/2021 @6:06pm , informing me that they were short-staffed and only had two drivers, and that delivery would take at least 45 minutes. I explained that I was already aware of the estimated time shown on the ordering site. At that point, Amber told me the wait would actually be even longer. When my husband asked whether we could pick up the order instead, she said that pickup would take even longer than delivery. I then asked why she was calling, and she stated it was a “courtesy call,” but it quickly became clear she wanted us to cancel the order. When I asked how long it would take to receive a refund if we canceled, she told me 5–7 business days. I expressed that this was unacceptable, and her tone became rude and unprofessional. She ultimately hung up on me. This experience was completely inappropriate for someone in a management position or anyone dealing with the public. Her behavior left me uncertain about the status of my order, and after the way the call was handled, I no longer felt comfortable with anyone there preparing my food. This level of customer service is unacceptable, and I hope the store addresses this issue promptly. I have no idea about my money, my order or anything. Of all the pizza places around we chose this dominoes only to be disrespected and treated terribly. I will never give this store my business again, I hope Amber finds another job because it is evident that she does not want to work her nor serve the public. I want to hear from someone in upper management of this location. Also Amber called me 22 minutes after my initial order was placed. Respectfully, Dr. Davis
• RM

  Rohit Magluria

  Oct 19, 2025
  1.0
  Food and delivery is good but the manager on call is too rude to tell whay u have been waiting to give order for 1:30 hrs late
• JJ

  Joe

  Oct 8, 2025
  3.0
  It’s a convenient spot for a dominos and the food is always cooked right from my experience but they refuse $100 bills past 10pm or earlier and they say my dominos gift cards are invalid although they work online so I just recommend you have it paid for before you come in and ring the bell.
• NA

  N A

  Sep 25, 2025
  1.0
  Ordered pizza and it never showed up. Multiple calls later with reassurance it would come it never did. 2 hours later manager stated she would reimburse and credit me. Never did. Rude and unreliable. Order from a different dominos
• MS

  Matt Simon

  Sep 15, 2025
  1.0
  I ordered a buffalo chicken pizza and they gave me a pizza with no buffalo and chicken. How do you even do that. Never eating here again

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