Brand Certified
Dairy Queen Grill & Chill
4.0(1628 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
4137 Taylor Blvd, Louisville, KY
40215-2367, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(502) 361-4590
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
1,628 reviews
5 stars
779
4 stars
391
3 stars
249
2 stars
82
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or indifferent service from staff, with some noting a lack of hospitality and professionalism.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers praised the food, others expressed disappointment with cold or poorly prepared meals, particularly breakfast items.
Atmosphere
The atmosphere was described as cold and uninviting, with some customers feeling uncomfortable due to staff behavior.
Value for Money
Several customers felt that prices were too high for the quality and portion sizes of the food.
- EOEd the ever optimistic4 days ago4.0Staff are great at completing their orders to a tee but At the same time cold atmosphere seems to have no direction very good representation of a dairy queen 👑
- SLStephanie LynnFeb 15, 20261.0I have been to this location over 30 times now for blizzards not once do they make it correct always empty vanilla ice cream and barely any mix ins even when I pay extra for them it’s such a disappointment
- MGMSWhitney86 GreeneJan 28, 20261.0Paid a pretty penny for multiple meals and my tenders weren’t done AT ALL 🤢🤢🤢🤢🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮
- SHS HJan 23, 20261.0Being rushed to put my order in even after I told them it would be a big order. Being asked over and over is that it with a huge attitude. My burger was cold my cheese were smashed looked like someone stepped on them and the napkins were literally crumbled and thrown in the bag. There are only 2 people that ever worked there that were awesome everyone else needs to learn to fake it to make it or find a job that is ok with their HUGE RUDE attitudes. I've been going off and on for years hoping they'd get a good crew or actually care about customer service but clearly the owner / business don't care and never will. Which is why I'm done spending my money with this place I wont be going anymore.
- WHwavysha hJan 23, 20262.0I don’t even wanna give the service one star I’m a assistant general manager at a restaurant and this hospitality would never be okay to me if your upset you have to do your job find something else safe to do this location has never had good hospitality or atmosphere honestly. That’s the key to people wanting to come back I don’t understand how common decency is an issue . Absolutely NOT ok if you don’t like your job and can’t fake it to make quit and take your attitude with you!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 4137 Taylor Blvd, Louisville?
Dairy Queen Grill & Chill is open from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and offer DQ Cakes.
Does Dairy Queen Grill & Chill provide family-friendly services?
Yes, they offer family-friendly amenities including high chairs, restrooms, wheelchair accessibility, and welcome children.
Can I order food online from this Dairy Queen location?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/13018/.
Is there seating available at Dairy Queen Grill & Chill on Taylor Blvd?
Yes, the location offers seating for customers, making it convenient to dine in.
Does this Dairy Queen have a drive-thru service?
Yes, Dairy Queen Grill & Chill at this location offers drive-thru service for quick and convenient ordering.
Where can I find other similar ice cream shops or fast food places near Dairy Queen Grill & Chill at 4137 Taylor Blvd?
Nearby similar places include Taylor Blvd DQ Cakes and another Dairy Queen Grill and Chill, both fast food restaurants and ice cream shops.
What other services or stores are conveniently located near Dairy Queen Grill & Chill for a combined outing?
Customers can visit nearby places like Save A Lot supermarket for groceries, Rite Aid pharmacy for health needs, and Greg's Barber Shop for grooming services, all within close proximity.
Are there any family-related or childcare services near Dairy Queen Grill & Chill?
Yes, Little Jewels & Gems, a day care and preschool facility, is nearby, which can be convenient for families visiting the area.
How can I stay updated on exclusive deals or promotions at Dairy Queen Grill & Chill?
You can download the Dairy Queen app from https://www.dairyqueen.com/app to access exclusive deals and promotions.
Brand Certified Facts from Dairy Queen Grill & Chill
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