Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and slow service.
Food Quality
Food quality is inconsistent; some customers enjoy the meals while others mention issues with incorrect orders and food temperature.
Pricing Concerns
Several customers feel that prices are too high for the portion sizes and quality of food.
Positive Experiences
Despite some negative feedback, many customers express satisfaction with their meals and the overall dining experience.
LW
L1.C4. Nazty Wun
Dec 22, 2025
4.0
Usually pretty fast, a few times I've went in, it's slower to get my food inside then the drive through. But sometimes my kid wants cake or to dine inside so I go in. I probably waited 3x times as long as I usually do in drive though.
DT
David Turner
Dec 4, 2025
3.0
Prices are too high
RC
RUBY C
Nov 20, 2025
5.0
Bae treat
PM
Patrick McMicken
Nov 15, 2025
5.0
We came to support the people who Noah didn't like.
SH
Stephanie Hanke
Nov 7, 2025
5.0
Amazing service we were a little bit annoying not on purpose kind of had two separate orders but said to charge it together and they were still super polite the whole time and even put an extra bag in the bag in case we needed to separate it and they told us where each sauce was in the bag ..... Amazing service and also the food pretty good for fast food
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 4137 Taylor Blvd, Louisville?
Dairy Queen Grill & Chill is open from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and offer DQ Cakes.
Does Dairy Queen Grill & Chill provide family-friendly services?
Yes, they offer family-friendly amenities including high chairs, restrooms, wheelchair accessibility, and welcome children.
Can I order food online from this Dairy Queen location?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/13018/.
Is there seating available at Dairy Queen Grill & Chill on Taylor Blvd?
Yes, the location offers seating for customers, making it convenient to dine in.
Does this Dairy Queen have a drive-thru service?
Yes, Dairy Queen Grill & Chill at this location offers drive-thru service for quick and convenient ordering.
Where can I find other similar ice cream shops or fast food places near Dairy Queen Grill & Chill at 4137 Taylor Blvd?
Nearby similar places include Taylor Blvd DQ Cakes and another Dairy Queen Grill and Chill, both fast food restaurants and ice cream shops.
What other services or stores are conveniently located near Dairy Queen Grill & Chill for a combined outing?
Customers can visit nearby places like Save A Lot supermarket for groceries, Rite Aid pharmacy for health needs, and Greg's Barber Shop for grooming services, all within close proximity.
Are there any family-related or childcare services near Dairy Queen Grill & Chill?
Yes, Little Jewels & Gems, a day care and preschool facility, is nearby, which can be convenient for families visiting the area.
How can I stay updated on exclusive deals or promotions at Dairy Queen Grill & Chill?
You can download the Dairy Queen app from https://www.dairyqueen.com/app to access exclusive deals and promotions.