Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
3.3
1,228 reviews
5 stars
399
4 stars
251
3 stars
190
2 stars
106
1 star
282
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unprofessional behavior from staff, with several instances of long wait times and incorrect orders.
Food Quality
While some customers enjoyed the food, there were frequent complaints about incorrect orders, small portions, and food being served cold or poorly prepared.
Cleanliness
The restaurant was noted to be clean by some customers, but others reported unsanitary conditions and poor maintenance.
Staff Attitude
Several reviews highlighted a lack of friendliness and professionalism among staff, contributing to a negative customer experience.
- JMJessica Marsh2 days ago1.0So at this location......they will screw you over. Be sure to check your receipt before you purchase folks. I clear as day ordered two orders of pretzels and queso. 2/$5.00 After we sat down he charged me for one at $3.40. I told him I ordered 2 of them for $5.00. He said "that was my mistake" " I didn't hear you". ok....fix it then. Nope. He charged me for another one at $3.70. I thought he was refunding me. I explained to him that it was supposed to be $5.00. He said. "It is....if its on the same receipt. What the hell???
- CFChris FoxDec 30, 20255.0I will most definitely give a shout out to Dalia. She went above and beyond to get my order today. As I walked in one worker stared at me, the other one got on her phone and didn't bother. She took it upon herself to do 2 jobs at once. Start making everyone's milkshakes, and take my order at the same time. This woman deserves a raise or at least management
- AAAhmad AssafDec 26, 20251.0Unprofessional employees
- AAAhmad AwadDec 26, 20251.0Employees just dont care, standing at front cashier for 10 min for someone to finally ask and turns out they weren’t even preparing the order. Guy in the drive thru knew i was there but proceeded to stay on his phone extremely rude place.
- JGJonathan GuytonDec 24, 20251.0Made my order wrong and twice and charged me for extra sausage and I didn't even order sausage not good
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 6:00 AM to 10:30 PM Monday through Thursday, and from 6:00 AM to 11:00 PM on Friday.
Does Dairy Queen Grill & Chill serve breakfast?
Yes, Dairy Queen Grill & Chill serves breakfast.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides booster seats and high chairs.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill has a drive-thru service and outdoor seating available.
What types of food and desserts are Dairy Queen Grill & Chill known for?
They specialize in soft-serve ice cream cones, Blizzard® treats, shakes & malts, Grillburgers®, Chicken Strip Baskets, and DQCakes.com (ice cream cakes).
Are WiFi and restrooms available at Dairy Queen Grill & Chill?
Yes, free WiFi and restrooms are available for customer use.
Where is Dairy Queen Grill & Chill located?
It is located at 5103 Outer Loop in Louisville, Kentucky, 40219-4154, USA.
Which nearby restaurants could I visit before or after Dairy Queen Grill & Chill?
Nearby you can find Home Run Burgers & Fries, Tacos El Chepe, The Fishery Station, El Sabor De Cuba, Aji Sushi and Asian Cuisine, Taquero Mucho, Señor Iguanas, and Rooster Creek Restaurant.
Are there nearby automotive services that can be convenient if I need car care while visiting?
Yes, nearby automotive services include Perez Tire Auto Care, Exhaust Pro, El Llantero Perez Tire Shop, and Advance Auto Parts.
What are some nearby non-food related places of interest near Dairy Queen Grill & Chill?
Nearby places include Envision Dance Company (dance school and amusement park), Kim's Kloset Boutique (clothing store), Promise Land Community Church, Dollar Tree (discount store), Mortenson Family Dental, and LibertyX Bitcoin ATM.