Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
3.3
1,223 reviews
5 stars
396
4 stars
251
3 stars
191
2 stars
107
1 star
278
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers experiencing poor service and long wait times.
Food Quality
While some customers enjoyed the food, many reported issues with incorrect orders, small portions, and food not being prepared properly.
Cleanliness
The restaurant was noted for being clean by some customers, but others reported unsanitary conditions and poor food presentation.
Order Accuracy
A significant number of reviews mentioned missing items from orders and incorrect food being served, leading to customer dissatisfaction.
Staff Attitude
Several reviews pointed out the negative attitude of staff members, impacting the overall customer experience.
- GKGiannis KaribikisNov 5, 20255.0Been here for 4th time and every time is the same... excellent service and pll very polite and friendly! The place always looks pretty clean and neat! No delays more than the regular time preparing your order! Kudos to this team! Keep it on like that! Thank you! 👌🙏
- SBShelby BerryOct 6, 20251.0Ordered two chicken Strip baskets today, the fries were horribly soggy and underdone as usual with this location. The chicken was cooked okay But had a really off taste I’ve never Experienced from any Dairy Queen, making me think the chicken was cooked in dirty oil or something
- SMSinister MinisterSep 30, 20254.0staff is kind and quick, and the lobby/ eating area is well kept and clean
- CEChristy EdwardsSep 8, 20255.0Got the $7 chs buger meal with caramel sundae, DQ is the only fast food I can eat
- SLSky LaneSep 7, 20254.0Had the chicken, fry, white gravy, toast meal. Yummy! Their chicken is breaded and meaty. Wiped my own table and they ran out of ketchup. They were drive through busy. They charge for all sauces. Coke Products Guest Internet
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 6:00 AM to 10:30 PM Monday through Thursday, and from 6:00 AM to 11:00 PM on Friday.
Does Dairy Queen Grill & Chill serve breakfast?
Yes, Dairy Queen Grill & Chill serves breakfast.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides booster seats and high chairs.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill has a drive-thru service and outdoor seating available.
What types of food and desserts are Dairy Queen Grill & Chill known for?
They specialize in soft-serve ice cream cones, Blizzard® treats, shakes & malts, Grillburgers®, Chicken Strip Baskets, and DQCakes.com (ice cream cakes).
Are WiFi and restrooms available at Dairy Queen Grill & Chill?
Yes, free WiFi and restrooms are available for customer use.
Where is Dairy Queen Grill & Chill located?
It is located at 5103 Outer Loop in Louisville, Kentucky, 40219-4154, USA.
Which nearby restaurants could I visit before or after Dairy Queen Grill & Chill?
Nearby you can find Home Run Burgers & Fries, Tacos El Chepe, The Fishery Station, El Sabor De Cuba, Aji Sushi and Asian Cuisine, Taquero Mucho, Señor Iguanas, and Rooster Creek Restaurant.
Are there nearby automotive services that can be convenient if I need car care while visiting?
Yes, nearby automotive services include Perez Tire Auto Care, Exhaust Pro, El Llantero Perez Tire Shop, and Advance Auto Parts.
What are some nearby non-food related places of interest near Dairy Queen Grill & Chill?
Nearby places include Envision Dance Company (dance school and amusement park), Kim's Kloset Boutique (clothing store), Promise Land Community Church, Dollar Tree (discount store), Mortenson Family Dental, and LibertyX Bitcoin ATM.