Many customers reported frequent issues with incorrect orders, leading to dissatisfaction.
Service Quality
Service was often described as slow and unprofessional, with several instances of rude staff behavior.
Food Quality
Customers expressed disappointment with food quality, including cold meals and poorly prepared items.
Cleanliness
While some noted cleanliness, others reported dirty tables and unsanitary conditions.
Pricing Concerns
Several reviews mentioned high prices relative to the quality and portion sizes of the food.
KP
Kristy Perez
6 days ago
1.0
Ordered 4 pc strips basket with ranch to be told they had no ranch today! Should have just left them but I was already in the drive thru and didn’t want to go elsewhere to wait again. My basket had plain white bread for the toast the chicken were so small and the fries were so cold I was extremely pissed 😡 off. I will not be coming back to this location again! For what I paid I should have gotten piping hot food and not ice cold fries and plain toast !
GK
game guru kojiこじ
Nov 9, 2025
1.0
Lazy employees don't want to work the last 30 min before closing.
JS
Joshua Sowder
Aug 11, 2025
1.0
Blasts crappy Christian music. Texas toast is just hot bread with fake cook marks on it. Fries are squishy and greasy and gross.
LA
Linda Aldridge
Aug 11, 2025
4.0
The food is always hot. There usually is not a long wait to get your order.
GG
Gale Geary
Jul 31, 2025
3.0
Don't get their breakfast plate, it's terrible. I asked for over done eggs, they gave me over easy and i had to cook the eggs before i couldeat them. Bacon is so over cooked, it looks and taste burnt. Instead of putting the biscuits in a separate container, they set them on the eggs which made the biscuits soaked with the egg yellow you couldn't fix your biscuit to eat it. The potato cake taste like it was undercooked. They used to have the best breakfast around, not anymore. I will not go back to get their breakfast again.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food can I find at Dairy Queen Grill & Chill on Bardstown Rd?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries in a fast-food setting.
What are the operating hours of Dairy Queen Grill & Chill at 6205 Bardstown Rd?
The restaurant is open daily from 7:00 AM to 11:00 PM but is closed on November 27, 2025, and December 25, 2025 for holidays.
Does Dairy Queen Grill & Chill offer any special services for families with children?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, restrooms, outdoor seating, and wheelchair accessibility.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup through their official order website at https://www.dairyqueen.com/en-us/order/pickup/n/40201/.
Does Dairy Queen Grill & Chill serve breakfast items?
Yes, breakfast is served at this location.
Is there free WiFi available at Dairy Queen Grill & Chill?
Yes, the restaurant offers free WiFi to its customers.
Is there seating available inside and outside at Dairy Queen Grill & Chill?
Yes, the restaurant provides both indoor seating and outdoor seating options.
How can I find Dairy Queen Grill & Chill if I am visiting the nearby Post Office-Bardstown Road?
Dairy Queen Grill & Chill is located nearby at 6205 Bardstown Rd, Louisville, KY. After visiting the Post Office-Bardstown Road, you can easily reach the Dairy Queen for a meal or treat.
What other food options are near Dairy Queen Grill & Chill on Bardstown Rd?
Nearby dining options include Freddy's Frozen Custard & Steakburgers, Frisch's Big Boy diner, Wingstop chicken wings restaurant, Arby's sandwich shop, El Nopal Fern Creek Mexican restaurant, and Pizza Hut pizza restaurant.
Are there automotive services near the Dairy Queen Grill & Chill on Bardstown Rd?
Yes, automotive services nearby include Craig and Landreth Cars Fern Creek, Craig & Landreth Cars dealership, Fern Creek Tire Shop, and Bowtie Express Car Wash.