Dairy Queen Grill & Chill

3.4
780 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
6205 Bardstown Rd, Louisville, KY
40291-3003, United States

Hours

Reviews

3.4
780 reviews
5 stars
270
4 stars
168
3 stars
123
2 stars
61
1 star
158

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to dissatisfaction.

Service Quality

Service was often described as slow and unprofessional, with several instances of rude staff behavior.

Food Quality

Customers expressed disappointment with food quality, including cold meals and poorly prepared items.

Cleanliness

While some noted cleanliness, others reported dirty tables and unsanitary conditions.

Pricing Concerns

Several reviews mentioned high prices relative to the quality and portion sizes of the food.
  • KP
    Kristy Perez
    6 days ago
    1.0
    Ordered 4 pc strips basket with ranch to be told they had no ranch today! Should have just left them but I was already in the drive thru and didn’t want to go elsewhere to wait again. My basket had plain white bread for the toast the chicken were so small and the fries were so cold I was extremely pissed 😡 off. I will not be coming back to this location again! For what I paid I should have gotten piping hot food and not ice cold fries and plain toast !
  • GK
    game guru kojiこじ
    Nov 9, 2025
    1.0
    Lazy employees don't want to work the last 30 min before closing.
  • JS
    Joshua Sowder
    Aug 11, 2025
    1.0
    Blasts crappy Christian music. Texas toast is just hot bread with fake cook marks on it. Fries are squishy and greasy and gross.
  • LA
    Linda Aldridge
    Aug 11, 2025
    4.0
    The food is always hot. There usually is not a long wait to get your order.
  • GG
    Gale Geary
    Jul 31, 2025
    3.0
    Don't get their breakfast plate, it's terrible. I asked for over done eggs, they gave me over easy and i had to cook the eggs before i couldeat them. Bacon is so over cooked, it looks and taste burnt. Instead of putting the biscuits in a separate container, they set them on the eggs which made the biscuits soaked with the egg yellow you couldn't fix your biscuit to eat it. The potato cake taste like it was undercooked. They used to have the best breakfast around, not anymore. I will not go back to get their breakfast again.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food can I find at Dairy Queen Grill & Chill on Bardstown Rd?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries in a fast-food setting.

What are the operating hours of Dairy Queen Grill & Chill at 6205 Bardstown Rd?

The restaurant is open daily from 7:00 AM to 11:00 PM but is closed on November 27, 2025, and December 25, 2025 for holidays.