Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Service was often described as slow, with some customers experiencing rude or inattentive staff.
Food Quality
Several reviews mentioned food being cold, poorly prepared, or not meeting expectations, particularly for breakfast items.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific items like Blizzards.
KC
Kevin Cecil
2 days ago
4.0
Fast easy quick to go breakfast that is better than a sausage & biscuit.
TA
Toi Anderson
5 days ago
1.0
Drive through worker is just extremely rude for absolutely no reason.
IW
Ian Wilcoxson
Nov 26, 2025
2.0
Every order is missing something. This time a $1 sauce and 2 chicken strips. Last time a whole meal. And no, I don’t want to drive all the way back to get it. It’s bad enough prices have practically doubled.
KP
Kristy Perez
Nov 18, 2025
1.0
Ordered 4 pc strips basket with ranch to be told they had no ranch today! Should have just left them but I was already in the drive thru and didn’t want to go elsewhere to wait again. My basket had plain white bread for the toast the chicken were so small and the fries were so cold I was extremely pissed 😡 off. I will not be coming back to this location again! For what I paid I should have gotten piping hot food and not ice cold fries and plain toast !
GK
game guru kojiこじ
Nov 9, 2025
1.0
Lazy employees don't want to work the last 30 min before closing.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food can I find at Dairy Queen Grill & Chill on Bardstown Rd?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries in a fast-food setting.
What are the operating hours of Dairy Queen Grill & Chill at 6205 Bardstown Rd?
The restaurant is open daily from 7:00 AM to 11:00 PM but is closed on November 27, 2025, and December 25, 2025 for holidays.
Does Dairy Queen Grill & Chill offer any special services for families with children?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, restrooms, outdoor seating, and wheelchair accessibility.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup through their official order website at https://www.dairyqueen.com/en-us/order/pickup/n/40201/.
Does Dairy Queen Grill & Chill serve breakfast items?
Yes, breakfast is served at this location.
Is there free WiFi available at Dairy Queen Grill & Chill?
Yes, the restaurant offers free WiFi to its customers.
Is there seating available inside and outside at Dairy Queen Grill & Chill?
Yes, the restaurant provides both indoor seating and outdoor seating options.
How can I find Dairy Queen Grill & Chill if I am visiting the nearby Post Office-Bardstown Road?
Dairy Queen Grill & Chill is located nearby at 6205 Bardstown Rd, Louisville, KY. After visiting the Post Office-Bardstown Road, you can easily reach the Dairy Queen for a meal or treat.
What other food options are near Dairy Queen Grill & Chill on Bardstown Rd?
Nearby dining options include Freddy's Frozen Custard & Steakburgers, Frisch's Big Boy diner, Wingstop chicken wings restaurant, Arby's sandwich shop, El Nopal Fern Creek Mexican restaurant, and Pizza Hut pizza restaurant.
Are there automotive services near the Dairy Queen Grill & Chill on Bardstown Rd?
Yes, automotive services nearby include Craig and Landreth Cars Fern Creek, Craig & Landreth Cars dealership, Fern Creek Tire Shop, and Bowtie Express Car Wash.