Brand Certified
Dairy Queen Grill & Chill
3.4(783 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
6205 Bardstown Rd, Louisville, KY
40291-3003, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(502) 231-2417
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.4
783 reviews
5 stars
270
4 stars
169
3 stars
123
2 stars
62
1 star
159
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and poor food quality.
Service Quality
Feedback highlighted rude staff behavior, slow service, and lack of accountability for mistakes.
Food Quality
Many reviews mentioned declining food quality, with complaints about cold food, poorly prepared items, and high prices.
Cleanliness
Several customers noted unsanitary conditions and dirty tables, indicating a need for better maintenance.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like Blizzards.
- RRReginaFeb 19, 20261.0If I could give my service in the Drive-Thru iA ZERO I WOULD. ORDER THE FOUR-DOLLAR MEAL FOR BREAKFAST THEY PICKED THE ONE THEY WANTED TO SELL ME NOT THE ONE I ORDERED THEN I ASKED ABOUT IT AND STILL HAD TO ORDER ON A WHOLE OTHER ORDER SO I ENDED UP WITH THREE ORDERS OF FOOD .and all I wanted was the 4.00 biscuit and gravy 😞
- BBBrandonFeb 6, 20262.0We've been here three times total and every time there was an issue, I do believe we are done. Missing items, poor quality food, legitimately the cheeseburgers taste exactly like the premade microwave burgers you can buy at gas stations. If you need to call them, they'll never answer the phone, last time I left a voicemail it took them days to respond and that was only after I blew them up to corporate. I'd comment on the fries, but we didn't get that $6 item.
- KCKevin CecilJan 11, 20264.0Fast easy quick to go breakfast that is better than a sausage & biscuit. Try Biscuits & Gravy.
- TAToi AndersonJan 8, 20261.0Drive through worker is just extremely rude for absolutely no reason.
- IWIan WilcoxsonNov 26, 20252.0Every order is missing something. This time a $1 sauce and 2 chicken strips. Last time a whole meal. And no, I don’t want to drive all the way back to get it. It’s bad enough prices have practically doubled.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food can I find at Dairy Queen Grill & Chill on Bardstown Rd?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries in a fast-food setting.
What are the operating hours of Dairy Queen Grill & Chill at 6205 Bardstown Rd?
The restaurant is open daily from 7:00 AM to 11:00 PM but is closed on November 27, 2025, and December 25, 2025 for holidays.
Does Dairy Queen Grill & Chill offer any special services for families with children?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, restrooms, outdoor seating, and wheelchair accessibility.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup through their official order website at https://www.dairyqueen.com/en-us/order/pickup/n/40201/.
Does Dairy Queen Grill & Chill serve breakfast items?
Yes, breakfast is served at this location.
Is there free WiFi available at Dairy Queen Grill & Chill?
Yes, the restaurant offers free WiFi to its customers.
Is there seating available inside and outside at Dairy Queen Grill & Chill?
Yes, the restaurant provides both indoor seating and outdoor seating options.
How can I find Dairy Queen Grill & Chill if I am visiting the nearby Post Office-Bardstown Road?
Dairy Queen Grill & Chill is located nearby at 6205 Bardstown Rd, Louisville, KY. After visiting the Post Office-Bardstown Road, you can easily reach the Dairy Queen for a meal or treat.
What other food options are near Dairy Queen Grill & Chill on Bardstown Rd?
Nearby dining options include Freddy's Frozen Custard & Steakburgers, Frisch's Big Boy diner, Wingstop chicken wings restaurant, Arby's sandwich shop, El Nopal Fern Creek Mexican restaurant, and Pizza Hut pizza restaurant.
Are there automotive services near the Dairy Queen Grill & Chill on Bardstown Rd?
Yes, automotive services nearby include Craig and Landreth Cars Fern Creek, Craig & Landreth Cars dealership, Fern Creek Tire Shop, and Bowtie Express Car Wash.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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