Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Dairy Queen Grill & Chill
4811 Norton Healthcare Blvd, Louisville, KY
40241-2803, United States
Hours
Reviews
3.4
1,012 reviews
5 stars
379
4 stars
178
3 stars
126
2 stars
80
1 star
249
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Staff Attitude
Customer service was frequently described as rude or unhelpful, with some employees displaying a lack of professionalism.
Food Quality
Many customers expressed disappointment with the quality of food, including cold items, incorrect orders, and poorly prepared menu items.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying the food when it was prepared correctly.
- MYMark Yates4 days ago5.0Breakfast was very good. Always hot and tasty
- BBBoog75Oct 24, 20255.0Yum
- RNryse nightOct 5, 20251.0Sold me rotten banana in my banana split and new it was bad
- CPCloud :pOct 3, 20251.0Gave me the wrong blizzard. Wasn't even close to what I ordered.
- GBGelena BallardSep 29, 20254.0We stopped in for Blizzards. After waiting a few minutes for our Blizzards, we were told that they didn’t have any strawberry ice cream. We had to completely change our order. Disappointing
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and shakes & malts.
What are the operating hours of Dairy Queen Grill & Chill?
They are open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays. The location is closed on major holidays like Thanksgiving and Christmas.
Does Dairy Queen Grill & Chill serve breakfast?
Yes, Dairy Queen Grill & Chill serves breakfast items.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available at this location.
Is Dairy Queen Grill & Chill family-friendly?
Yes, the restaurant is family-friendly and offers amenities such as booster seats and high chairs.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order food online for pickup through their official ordering URL.
Is there WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this location.
Are there any notable places near Dairy Queen Grill & Chill where I can visit after my meal?
Nearby you can visit World of Beer and WOB Bar & Kitchen, which are popular spots for drinks and socializing after your meal.
What financial services can I access near Dairy Queen Grill & Chill?
Nearby financial services include Fifth Third Bank, PNC Bank, Fifth Third Mortgage - Jesson Tuthill, and Jeremy Wetzel at CrossCountry Mortgage.
If I am working on a home project, is there a nearby store for supplies close to Dairy Queen Grill & Chill?
Yes, Lowe's Home Improvement is nearby and can provide home improvement supplies and tools.