Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Dairy Queen Grill & Chill
4026 Taylorsville Rd, Louisville, KY
40220-1502, United States
Hours
Reviews
3.4
682 reviews
5 stars
259
4 stars
144
3 stars
71
2 stars
54
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, with many stating it took over 20 minutes to receive food.
Food Quality
While some customers praised specific items like blizzards and chicken strips, others complained about cold, burnt, or incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude or dismissive behavior.
Operational Issues
Customers expressed frustration over inconsistent hours, with reports of the drive-thru being closed early and difficulty reaching staff by phone.
- VMvickki mcknight5 days ago1.0Visited with my grandbabies after Lights Under Louisville, the entire lobby had not been cleaned & tables were dirty, had to clean one myself so the kids would sit down, they were grossed out, also we were informed no milkshakes, they were out of milk, the one person waiting on people at the counter was disheveled & not friendly at all , super disappointed & when kids notice you know it's an issue
- MMMarta Molina6 days ago5.0Delicious hamburger and miss Tiffany she is the sweetest person!
- JPJennifer PratherSep 4, 20255.0Great moreover blizzards Available any hours
- JWJacob WhittAug 30, 20252.0Took me over 10 minutes to get my food. Took way too long. Staff asks me to pull up to the pick up sign 10 MINUTES after sitting at the window. AWFUL SERVICE! Needs to be shut down and someone else needs to be put here.
- ETErica TenwaldeAug 28, 20255.0I mean, it's a DQ so we all know the atmosphere. Not terrible, it's clean and tidy, just you know how it is 🤷‍♀️ okay BUT the service was great 👌 really...the drive through was caring and kind. The fish sandwich was also good believe me or not but it was!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 6:00 AM to 10:00 PM Monday through Thursday and until 11:00 PM on Friday.
Does Dairy Queen Grill & Chill serve breakfast?
Yes, this location serves breakfast.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, the location is wheelchair accessible, family-friendly, and welcomes children.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online through their order URL and download their app for exclusive deals and mobile rewards.
Does Dairy Queen Grill & Chill have outdoor seating and free WiFi?
Yes, the location offers outdoor seating and free WiFi for customers.
What are some signature menu items at Dairy Queen Grill & Chill?
Signature items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, and malts.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, this Dairy Queen location has a drive-thru service for convenient ordering and pickup.
What are the holiday closures of Dairy Queen Grill & Chill?
This location is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
What nearby shopping options are available around Dairy Queen Grill & Chill at 4026 Taylorsville Rd?
Nearby shopping options include 'Once Upon A Child - Louisville, KY (Taylorsville Rd)' which is a children's clothing and thrift store, and 'Habitat for Humanity ReStore of Metro Louisville' for furniture.
What dining alternatives are near Dairy Queen Grill & Chill?
Nearby dining options include 'El Nopalito' for Mexican food, 'Golden Corral' buffet restaurant, and 'Waffle House' for breakfast and brunch.
Are there any nearby fitness or medical services close to Dairy Queen Grill & Chill?
Yes, nearby you can find 'Precision Physical Therapy' for sports medicine and physical therapy, as well as 'Mudoryu Judo Dojo' and 'Mu Do Ryu Judo' gyms.