Brand Certified
Dairy Queen Grill & Chill
3.2(1089 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
3221 Poplar Level Rd, Louisville, KY
40213-1030, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(502) 635-0690
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Dairy Queen Grill & Chill
3221 Poplar Level Rd, Louisville, KY
40213-1030, United States
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.2
1,089 reviews
5 stars
341
4 stars
209
3 stars
143
2 stars
76
1 star
320
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers reported unsanitary conditions, including dirty floors and tables, contributing to a negative dining experience.
Food Quality
Several reviews mentioned issues with food quality, including cold or improperly prepared items, and complaints about the ice cream machine being frequently down.
Staffing Issues
Many customers noted that the location is often understaffed, leading to slow service and operational inefficiencies.
- AVAnthony Vaughn1 day ago4.0I was worried about going to this location because the reviews were terrible. I don't know if they have new management, employees, or what. But they were awesome! They were friendly, the service was quite quick. And today the food did not disappoint. Keep up the great work!
- JMJames Malfy6 days ago1.0Either they dont clean their grease or they love giving fries in old nasty grease!! Used to be the best!! No longer stopping after doctors at this location!!! Needs a lesson on cooking it seems
- DYDalton YorkFeb 23, 20261.0This Dairy Queen is always extremely slow and I have never gotten my order 100% correct. The workers never seem thrilled to be at their jobs either.
- KDKassie DavidsonFeb 16, 20261.0The employees are awful, any time of day. I've been here a few times to just get a blizzard and every single experience was god awful. I'll drive out of the way to go to a different one.
- TTTina ThompsonFeb 16, 20265.0Good fresh food fast
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill at 3221 Poplar Level Rd?
Dairy Queen Grill & Chill is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 11:00 PM on Fridays and Saturdays.
Is Dairy Queen Grill & Chill open on major holidays?
The restaurant is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, signature shakes and malts, and DQ Cakes.
Does Dairy Queen Grill & Chill offer breakfast options?
Yes, breakfast is served at this location.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available along with indoor seating for customers.
Does Dairy Queen Grill & Chill accommodate families with children?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and welcomes children.
Does this Dairy Queen have a drive-thru and free WiFi?
Yes, this location offers a drive-thru service and provides free WiFi for customers.
How can I order from Dairy Queen Grill & Chill online?
You can place an order for pickup through their official website ordering link at https://www.dairyqueen.com/en-us/order/pickup/n/40864/.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Panera Bread for coffee and bakery treats, CVS Pharmacy for shopping and medical supplies, and Audubon Park United Methodist Church for religious services.
Are there convenient services like gas stations or ATMs near Dairy Queen Grill & Chill?
Yes, nearby services include gas stations like Sunoco and Marathon Oil Poplar Level, as well as The Exchange Network ATM and LibertyX Bitcoin ATM for financial transactions.
What healthcare facilities are nearby Dairy Queen Grill & Chill?
Nearby healthcare services include Norton Immediate Care Center - Audubon, LMARC Research Center, as well as several family and internal medicine doctors such as Joshua H Brandon MD, Vladimir Pulgaron MD, and Jeanne M Thompson.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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