Brand Certified
Dairy Queen Grill & Chill
3.6(1043 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
11699 Dixie Hwy, Louisville, KY
40272-4863, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(502) 995-5322
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.6
1,043 reviews
5 stars
392
4 stars
250
3 stars
164
2 stars
79
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff.
Food Quality
While some enjoyed the ice cream and breakfast items, many complained about cold food, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.
Staff Friendliness
There were mixed reviews on staff friendliness, with some praising helpful employees while others reported rude interactions.
- BGBree Goodwin3 days ago1.0Got are Order wrong three times
- DPDaniel PerkinsFeb 14, 20261.0food was fine, zero customer service. had to remind employee multiple times to make my blizzard. food took ages to come out. order got mixed up. out of sweet tea, out of straws, out of ketchup. do not recommend.
- RTRon TylerJan 23, 20265.0Love their ice cream desserts and their mulates
- SHSarah HillJan 14, 20265.0These folks hooked us up! Huge medium chocolate dipped cone. 😋
- LELola ElizabethDec 3, 20255.0Love it best breakfast
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.
What are the operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday through Saturday from 5:00 AM to 11:00 PM and Sunday from 7:00 AM to 10:00 PM. The location is closed on Thanksgiving Day and Christmas Day in 2025.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location offers a drive-thru service for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, this Dairy Queen location is family-friendly, welcoming children, and has amenities such as booster seats, high chairs, and restrooms.
Can customers use Wi-Fi while dining at this Dairy Queen location?
Yes, free Wi-Fi is available for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 11699 Dixie Hwy, Louisville, KY 40272-4863, USA.
Is mobile ordering available for this Dairy Queen?
Yes, customers can use mobile ordering and rewards through the Dairy Queen app and online ordering platform.
Which nearby coffee shop can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit Dunkin' Donuts, a nearby coffee shop, conveniently located close to Dairy Queen for coffee and breakfast items.
Where can customers find automotive repair services near Dairy Queen Grill & Chill?
Nearby automotive services include AAMCO Transmissions and Total Car Care, offering brake and transmission repairs, and oil change services.
Are there convenient gas stations or stores near Dairy Queen Grill & Chill?
Yes, Thorntons gas stations and convenience stores are located nearby, ideal for fueling up or grabbing essentials before or after your Dairy Queen visit.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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