Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
3.6
1,038 reviews
5 stars
388
4 stars
250
3 stars
164
2 stars
80
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times, and order mix-ups, leading to frustration.
Staff Attitude
Several reviews highlighted unprofessional behavior and poor customer service from staff, impacting the overall experience.
Food Quality
While some customers enjoyed specific items like blizzards and breakfast, others complained about cold food, incorrect orders, and unsatisfactory preparation.
Cleanliness
There were mixed reviews regarding cleanliness, with some noting dirty tables and trash cans, while others praised the cleanliness of the location.
Pricing Concerns
Customers expressed dissatisfaction with high prices for food items, feeling that the value did not match the cost.
- LELola ElizabethDec 3, 20255.0Love it best breakfast
- JPJennifer PratherOct 16, 20255.0Always speedy and great blizzards
- SSSabrina SimmonsOct 15, 20255.0Average DQ.
- CKCierra KeltonOct 11, 20255.0The smoothies feel like a healthy treat.
- DBDawn BorgelSep 30, 20255.0My mom and I got bacon and sausage biscuits here .the lady who took our order was very friendly and super nice
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.
What are the operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday through Saturday from 5:00 AM to 11:00 PM and Sunday from 7:00 AM to 10:00 PM. The location is closed on Thanksgiving Day and Christmas Day in 2025.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location offers a drive-thru service for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, this Dairy Queen location is family-friendly, welcoming children, and has amenities such as booster seats, high chairs, and restrooms.
Can customers use Wi-Fi while dining at this Dairy Queen location?
Yes, free Wi-Fi is available for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 11699 Dixie Hwy, Louisville, KY 40272-4863, USA.
Is mobile ordering available for this Dairy Queen?
Yes, customers can use mobile ordering and rewards through the Dairy Queen app and online ordering platform.
Which nearby coffee shop can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit Dunkin' Donuts, a nearby coffee shop, conveniently located close to Dairy Queen for coffee and breakfast items.
Where can customers find automotive repair services near Dairy Queen Grill & Chill?
Nearby automotive services include AAMCO Transmissions and Total Car Care, offering brake and transmission repairs, and oil change services.
Are there convenient gas stations or stores near Dairy Queen Grill & Chill?
Yes, Thorntons gas stations and convenience stores are located nearby, ideal for fueling up or grabbing essentials before or after your Dairy Queen visit.