Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
3.6
1,038 reviews
5 stars
386
4 stars
251
3 stars
164
2 stars
81
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing friendly and efficient interactions while others faced rude staff and long wait times.
Food Quality
The quality of food varied, with some customers enjoying their meals while others received cold or improperly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
Atmosphere
The atmosphere was criticized for being too loud and uninviting, making it uncomfortable for some customers.
- JPJennifer PratherOct 16, 20255.0Always speedy and great blizzards
- SSSabrina SimmonsOct 15, 20255.0Average DQ.
- CKCierra KeltonOct 11, 20255.0The smoothies feel like a healthy treat.
- DBDawn BorgelSep 30, 20255.0My mom and I got bacon and sausage biscuits here .the lady who took our order was very friendly and super nice
- IDIsabella DSep 23, 20251.0We placed our order and after waiting for 10 minutes, looked into the kitchen to see one guy just hanging out. No food was being prepared at all. Save your time and just go to the new Mcdonalds.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.
What are the operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday through Saturday from 5:00 AM to 11:00 PM and Sunday from 7:00 AM to 10:00 PM. The location is closed on Thanksgiving Day and Christmas Day in 2025.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location offers a drive-thru service for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, this Dairy Queen location is family-friendly, welcoming children, and has amenities such as booster seats, high chairs, and restrooms.
Can customers use Wi-Fi while dining at this Dairy Queen location?
Yes, free Wi-Fi is available for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 11699 Dixie Hwy, Louisville, KY 40272-4863, USA.
Is mobile ordering available for this Dairy Queen?
Yes, customers can use mobile ordering and rewards through the Dairy Queen app and online ordering platform.
Which nearby coffee shop can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit Dunkin' Donuts, a nearby coffee shop, conveniently located close to Dairy Queen for coffee and breakfast items.
Where can customers find automotive repair services near Dairy Queen Grill & Chill?
Nearby automotive services include AAMCO Transmissions and Total Car Care, offering brake and transmission repairs, and oil change services.
Are there convenient gas stations or stores near Dairy Queen Grill & Chill?
Yes, Thorntons gas stations and convenience stores are located nearby, ideal for fueling up or grabbing essentials before or after your Dairy Queen visit.