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Condado Tacos

4.7
(1735 reviews)

Business Details

7900 Shelbyville Rd, Louisville, KY
40222, United States
(502) 805-8300
https://locations.condadotacos.com/ky/7900-shelbyville-rd

About

Taco RestaurantMexican RestaurantRestaurantBarCatererTake Out RestaurantTex-Mex RestaurantVegan RestaurantVegetarian RestaurantCondado Tacos
We’re all about the tacos, tequila + margaritas here at Condado Louisville - Oxmoor, but the main attraction is our build-your-own tacos! Choices range from toppings + proteins, to shells + sauces. We pride ourselves on having fresh ingredients made every single day and — unlike other joints — tacos made your way.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Condado Tacos
7900 Shelbyville Rd, Louisville, KY
40222, United States

Hours

Reviews

4.7
1,735 reviews
5 stars
1,515
4 stars
68
3 stars
39
2 stars
43
1 star
70
  • AM
    Allison Merideth
    Mar 9, 2026
    5.0
    first time here and the food was SO good! on top of that our server was the friendliest and brought our food quickly!!
  • BO
    Brendan O'Neal
    Mar 9, 2026
    2.0
    If you like expensive Mexican food with a long wait time and get to see your server only 2 times, then this is the place for you! Will not be coming back.
  • AL
    annie lyon
    Mar 8, 2026
    4.0
    The food was great. Understaffed and took a long time to get seated and for them to take our order. People came in after we did and we was the last ones to be waited on.
  • JL
    jason lane
    Feb 23, 2026
    4.0
    Food was decent for two people the price wasn't bad.. Korean tacos were good the bowl or whatever it was called was bland definitely not better than Qdobas no shade just being honest but the waitress Shelby was super nice to me and my woman.. would try again probably get some other food.. sucks that we couldn't try. Definitely need to add a 3 taco menu item instead of just having to only order one
  • AG
    Allie Gregory
    Jan 31, 2026
    1.0
    I have never been so appalled by a customer service experience in my life. I arrived at this location at 9:00 PM to pick up a to-go order. The restaurant was nearly empty—only one table was being served, seated directly next to the host stand. Despite standing there for 15 minutes, I was not greeted or acknowledged by a single employee. During this time, I noticed multiple staff members in the kitchen peering around the corner and pointing at me, yet no one came out to help. The waitress serving the one occupied table walked past me repeatedly and still did not acknowledge my presence. At one point, the bartender came out, looked me directly in the eyes, walked around the bar, picked up a napkin dispenser, set it down—and walked back into the kitchen without saying a word. Shortly after, the manager came out with a laptop, looked me directly in the eyes, and also walked back into the kitchen. Finally, another waitress came out of the bathroom and asked if I had been helped (which, obviously, I had not). I explained everything that had happened, and she apologized and said she would get my order. Unfortunately, it got worse. The same manager who had ignored me came over with an extremely dismissive attitude and told me they did not have my order, stating that because it had been sitting there for 30 minutes, someone else must have picked it up. There was no apology. Her exact words were: “Yeah, we don’t have your order. It was sitting here for 30 minutes so someone else picked it up.” I explained that I had been delayed because my dog got out, but regardless, I had placed and paid for the order. Her response was, “Well I guess we could like remake it or something.” I asked for a refund instead. She told me, “You should like maybe receive an email in a couple days,” then turned around and walked away. I left the restaurant in tears and went back to my car, where my husband was waiting. After hearing what happened, he went back inside to demand both our food and a refund. Only then did staff suddenly become apologetic and claim they added “extras like dips and brownies” to make up for it. When we got home, there were no extras, no brownies, and still no proof of a refund. I rarely leave negative reviews and try very hard to be understanding, especially when restaurants are busy. But this location was not busy, and the level of disregard, lack of accountability, and unprofessional behavior was shocking. I’ve brushed off questionable service here in the past, but this experience crossed a line and needed to be shared.

Frequently Asked Questions About Condado Tacos

Does Condado Tacos accept reservations?

No, Condado Tacos does not accept reservations.

What type of cuisine does Condado Tacos offer?

Condado Tacos specializes in build-your-own tacos with fresh ingredients, featuring Mexican and Tex-Mex cuisine including tacos, tequila, and margaritas.

Brand Certified Facts from Condado Tacos

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Certified March 15, 2026Yext Knowledge Graph
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