Chipotle Louisville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
This was my first time trying Chipotle and it was great. The staff was fabulous
DN
Dat Nguyen
Nov 8, 2025
1.0
Paid $18 for a double portion of steak in my burrito and when I came home to eat it, there was less than a handful of steak…. Never eating here again
MM
m mk
Nov 4, 2025
1.0
We visited this location Saturday afternoon. Several of the food trays were almost empty and the food looked as if it had been sitting for some time. The server put the food in the container sloppy. The food was running down the sides of our containers. Very little food was placed in our trays. The food is not worth to he price. The drink station was dirty with spills and trash and was not well stocked. The food was not good. FYI: Chipotle charges extra for guacamole and queso.
YV
Yesenia Villasenor
Oct 28, 2025
1.0
I walked in there nobody said hi and looked at me like i had something on my face. Very rude and stingy with the portions. The food looks like it’s been sitting there for hours. The bag of chips they gave me barely had any in there. You would think that because it’s a new place it would be clean but it looked very unorganized. Will not be going back. One of the worst chipotles I’ve gone to.
MH
Michael Hornbeck
Oct 14, 2025
1.0
I'll start off by saying the people were very nice. Everyone we interacted with was kind. That's about all the positives I can give, though. The primary issue was the food. For a place right down the street from an established Qdoba, you'd think they'd be really pushing to compete. Instead, the portions were comparatively small, the options much fewer (some, like Guac and Queso, are even extra, unlike at Qdoba), and the food wasn't very tasty. Both burrito bowls we got had hard, undercooked rice grains mixed in, the steak also had significant amounts of gristle, and both the chicken and steak were bland. I could never recommend this place over Qdoba, especially when it's just 2 minutes down the road.
The restaurant is pretty small and feels a little cramped and awkward inside with the only entry doors being on the opposite side of where you would start ordering, making you walk past the exit doors to get your order placed, then putting you back by the entry after you're done instead of the exit. Maybe it felt more cramped because of all the employees that were around. There had to have been about 6 that were just standing around when we walked in. Also the door didn't seem to open well. Maybe one side was just kept locked but the side that we opened was heavy and clunked as you pulled it. For a place that's new that's probably not a good sign.
It's certainly possible this is just growing pains for a new establishment. I was hoping that maybe they'd be getting off to a strong start, but that definitely wasn't the case.
Overall, disappointing. Maybe wait for more reviews down the line in case things improve but, for now, save your time and money. There's a reason it only has a 3.8 as of the time of this review, which is pretty bad as far as Google reviews go. Take that as a warning like I should have before I let my curiosity get the better of me.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill in Louisville known for?
Chipotle Louisville is a fast-casual restaurant known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Louisville?
It is located at 10415 Preston Highway, Louisville, KY 40229, US.
What are the operating hours for Chipotle Mexican Grill in Louisville?
Chipotle is open daily from 10:45 AM to 10:00 PM.
When did the Louisville Chipotle open?
This location opened on September 12, 2025.
Can I order Chipotle online or via an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
How can I earn rewards or exclusive offers at Chipotle Louisville?
You can sign up for Chipotle Rewards to get exclusive offers and earn free food with your purchases.
What social media channels can I follow for Chipotle news and updates?
You can follow Chipotle on LinkedIn, Pinterest, YouTube, Facebook, Instagram (@chipotle), and Twitter (@ChipotleTweets).
Are there coffee shops near Chipotle Louisville where I can grab a drink before or after my meal?
Yes, 7 Brew Coffee is nearby, offering a great spot to enjoy coffee alongside your visit to Chipotle.
What other fast food options are close to Chipotle Louisville?
Nearby fast food options include Chick-fil-A, Popeyes Louisiana Kitchen, Culver's, and It's Just Wings, providing you with a variety of choices in the area.
Are there convenience stores or gas stations near Chipotle Louisville for quick stops?
Yes, Thorntons and Wawa are nearby convenience stores where you can fuel up or grab snacks when visiting Chipotle.