Business Details
About
Mexican Restaurant
Chipotle Fern Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.1
249 reviews
5 stars
91
4 stars
37
3 stars
18
2 stars
20
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor service and lack of communication.
Food Quality
Numerous reviews highlighted inconsistent food quality, including cold, stale, or poorly prepared items.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.
Portion Sizes
Customers expressed dissatisfaction with small portion sizes and inconsistent serving practices.
Availability of Ingredients
Several reviews noted that the restaurant often ran out of key ingredients, impacting the overall dining experience.
- CPc p2 days ago5.0This place was clean and the workers had in gloves and they washes their hands before fixing your food OMG! AWESOME! Customer Service was great! The food is fresh!
- JAJonner ArguinzonesDec 4, 20251.0I love eating at Chipotle, but I won't be going back to this one. I came to eat with my daughter, and a white employee with a tattoo, I think it's the same one who always treats people badly—was incredibly rude and impolite. She didn't even give us the bill or our drinks, and I had to ask another employee for them
- PJPaul JonesNov 17, 20251.0After 9pm they start lying that they don't have any guacamole. They don't tell you this before you start ordering, but until you are done and have to accept the food. Also the customer service is a bit sub par here, rather go to qdoba.
- RRReginaOct 8, 20254.0I tend to go here mid afternoon so I see the same staff during the day and she really does an excellent job making the food , telling me new items added to the menu. I always buy a bottled coca cola and leave w a smile .. excellent!!!! They're worth every dollar that I tip
- DKDiab KaisiOct 7, 20255.0My wife and I come in here about 4 times a week cause the food is always great and the employees are super friendly and patient the manager Samantha is doing a really great job at running this location!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Fern Creek specialize in?
Chipotle Mexican Grill offers customizable Mexican fast-casual items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 7710 Bardstown Rd?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Fern Creek?
It is located at 7710 Bardstown Rd, Jefferson, Louisville, KY 40291, USA.
How can I contact Chipotle Mexican Grill in Fern Creek?
You can reach them by phone at +1 502-398-3452 or email KY.4102.FernCreek@chipotle.com.
Can I order food online from Chipotle Mexican Grill Fern Creek?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle app.
Does Chipotle Mexican Grill have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and get exclusive offers.
Are there any other dining options near Chipotle Mexican Grill in Fern Creek?
Yes, nearby dining options include Chicken Salad Chick, First Watch, Crumbl Cookies, Tropical Smoothie Cafe, Waffle House, McDonald's, Starbucks, Popeyes Louisiana Kitchen, Chick-fil-A, and Panera Bread.
What nearby places can I visit before or after dining at Chipotle in Fern Creek?
Nearby places include Sleep Number for furniture shopping, LensCrafters for eyewear, European Wax Center for beauty services, and Fleet Feet Louisville for sportswear.
Is there public transportation or services around Chipotle Mexican Grill Fern Creek?
There are no specific transit stations listed nearby, but customers can visit nearby services such as Park Community Credit Union, Duane Riley - State Farm Agent for insurance, and dental care at Dental Care at Cedar Crossing.
Where can I find Chipotle Mexican Grill on social media?
You can find Chipotle on Facebook at https://www.facebook.com/chipotle/, Instagram @chipotle, Twitter @ChipotleTweets, LinkedIn, Pinterest, and YouTube channels for updates and promotions.