Brand Certified
Chipotle Mexican Grill
3.7(1199 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1075 Bardstown Rd, Louisville, KY
40204, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(502) 452-8990
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ky/louisville/1075-bardstown-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2248
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Highlands is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
1,199 reviews
5 stars
554
4 stars
233
3 stars
110
2 stars
81
1 star
221
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative dining experience.
Food Quality
Customers reported issues with food freshness, portion sizes, and frequent shortages of key ingredients, particularly during evening hours.
Cleanliness
The dining area was often described as dirty, contributing to an overall poor impression of the location.
Inconsistency
Many patrons noted that the quality of service and food varied significantly, with some visits being satisfactory while others were disappointing.
- ADAshley DurrettFeb 22, 20261.0Honestly, the staff at this specific location was so rude and they speak to you like you’re an idiot and I just had to walk out. I’ve never been spoken to that way in my life.
- MHMark HarveyFeb 8, 20262.0Their customer service was pretty underwhelming. Usually, I'm not too picky about things, but it literally felt like I was asking too much simply by ordering...I was really hungry so I just dealt with it. The portions were off and the meal was light because they simply didn't want to build it correctly and rushed through making my order.
- MWMatthew WithrowFeb 4, 20265.0All good
- BSBella SidioJan 29, 20265.0Whatever crew was working at 5:30pm January 29th needs to be working every shift. Bowl has never been so full. Left with tears. Thank you.
- PBPranav BarotJan 3, 20265.0Very good experience at this chipotle !! Very fast service and everyone was super friendly. Environment was clean and well kept. Good amount of food given in our time! Thank you for this great service!!
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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