Brand Certified
Chipotle Mexican Grill
3.6(820 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
315 S 4th St, Louisville, KY
40202, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(502) 584-8606
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ky/louisville/315-s-4th-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1965
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Downtown Louisville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
820 reviews
5 stars
350
4 stars
170
3 stars
66
2 stars
57
1 star
177
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, stale, and poorly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty and unkempt, with overflowing trash and unclean tables.
Availability of Items
Customers frequently mentioned that the restaurant was out of key ingredients, such as chicken, steak, and various toppings.
- EOEmmanuel OronaFeb 16, 20264.0As good as a Chipotle can be! They can do better with the food portion.
- CSCary SloanJan 16, 20261.0It was not possible to order ahead - Online Ordering was turned off at 6pm on a Friday (1/9/26) As such, I went in to the restaurant to order dinner in person. As I approached the line, I witnessed a group of customers being told by the cook that he would not be making any more steak for ‘a long, long time’. That group then left the store. I approached the food line and took a look at the bins that hold the hot food. Most of them were near empty, with dried out, crusty ingredients. I decided to leave and go to Qdoba (across the street). Believe all the 1-star reviews for this location, it’s truly the worst.
- PGP GJan 14, 20265.0Fast and good service and food is good as always. Portion size enormous for the price which is reasonable. Can't complain.
- JPJessica Salcedo PeñaJan 2, 20265.0Me encanta , todo el trato y la comida es súper buena
- VAVijay AnandDec 20, 20251.0Very upsetting experience. My son and I began dining in around 8:40 PM after purchasing food, with no notice that dine-in was ending. Around 8:50 PM, a cleaning staff member yelled at my son to leave while he was still eating. She returned shortly after and threatened to call the police if we didn’t leave immediately. My son is a minor and became very stressed. We were forced to leave without finishing the food we paid for. If there is a dine-in cutoff, it should be clearly communicated and enforced respectfully, not through shouting or threats. This behavior was unacceptable and ruined our visit.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill Downtown Louisville offer?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill in Downtown Louisville?
Open Monday to Saturday from 10:45 AM to 9:00 PM, and Sunday from 10:45 AM to 4:00 PM.
Does Chipotle Mexican Grill offer delivery or pickup services at this location?
Yes, they provide both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Louisville?
The restaurant is located at 315 S 4th St, Jefferson, Louisville, KY 40202.
How can I order online from Chipotle Downtown Louisville?
You can order online via their website at https://order.chipotle.com/ or use their iOS app available on the App Store.
Does Chipotle Downtown Louisville accommodate in-person catering or gift cards?
Yes, they offer catering services and gift cards for customers.
Is Chipotle Mexican Grill Downtown Louisville LGBTQ-friendly?
Yes, the location welcomes LGBTQ customers.
What nearby eateries can I visit before or after dining at Chipotle Mexican Grill?
Nearby options include Starbucks for coffee, Zoup! for soup, KFC for chicken, Jamba Juice for smoothies, Dunkin' for donuts and coffee, and Sway at Hyatt Regency Louisville for American and Southern cuisine.
Are there public transit options near Chipotle Downtown Louisville to help me get there?
Yes, the West Liberty and South Fourth bus station is nearby, providing convenient public transit access to Chipotle.
What local attractions are close to Chipotle that I might want to visit?
The Bourbon District distillery is nearby, offering a local attraction to explore before or after your meal at Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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