Chipotle Mexican Grill

Reviews

• AA

  angela

  1 day ago
  1.0
  My kids and I ate here last night ..Wasn't very busy but there was a bunch of kids working seemed liked ..The place was soooo dirty didn't look like they was even trying to clean it up..One little girl just hanging out with the workers seemed like she was drunk...I told a employee the root beer needed changed she said ok never changed it just stood there talking ...Bad experience all around
• PP

  Payton

  6 days ago
  1.0
  Consistently bad, this location at middletown is constantly bad and i don't understand how multiple times I have gone and been unimpressed but this was my final straw, For the THIRD time this location hasn't even cooked my fajita veggies every burrito that I get here taste unbelievably bland and each ingredient it self just taste un seasoned, I'll consistently get a bite with majority rice which shouldn't be happening with a bowl that is only missing 3 items off the menu (queso, guacamole, hot salsa) Every other location has its mess ups in busy days or so here and there but it is constant with this location, if you are in the area craving chipotle the qdoba is right down the road which is crazy coming from someone who typically voices chipotle in the debate.
• JD

  Jasmine Davis

  Dec 29, 2025
  1.0
  I am always so disappointed when I come here. This visit m, is my last. I actually think I’ve left a review before but considering I worked at Chipotle on the line in college, this location is AWFUL. No one who works there, wants to be there and they make sure we all know it based off the lack of customer service. No one ever greets customers, when you get to the line, it’s fine that we have to wait but dang, acknowledge the customer. I know what the serving sizes should be and it genuinely PISSES me off how consistently they put the WAY WRONG amounts of food in my bowls, tacos etc. Like I’ll get a pile of rice and 4 pieces of steak. Anyone who eats here knows how small the meats are cut, I’m always looking at my food confused if these workers are looking at the same bowl. On top of that, none of them have any interest in hospitality. This is a consistent issue and it sucks because even after working at Chipotle, it’s a company I still enjoyed being a customer at. Middletown, come on. Geez.
• MS

  Maharasi Selvaraj

  Dec 12, 2025
  1.0
  My family has decided we will never order or set our foot in this place anymore.. Pathetic customer service, disrespectful and lack of basic decency from the staff.. when I went to ask about the missing items in the order I placed and was picked up by my husband few hours ago he simply replied he can't do anything and said many people do this to try to get a free food... He never took an effort to see my order number and look through the bags in front of him.. this is the second time I am having a horrible experience at this place.. I will better spend my money somewhere else..
• JS

  Jonathan Smith

  Dec 8, 2025
  1.0
  First off Chipotle is awesome...This location is not. Worst customer service ever received at a chipotle. Stingy on ingredients, I shouldn't have to ask for you to actually fill up the spoon with rice. Literally shook off the spoon for every ingredient they added. Wrapping skills were terrible, ends weren't folded and tucked, like come on you already barely put anything in the tortilla just tuck the ends! By the end of the line my burrito was the size of an El Nopal enchilada and not the Chipotle I've come to know and love. By the time I sat down the whole burrito was cold and tasted like no seasoning. Tepid and bland. SAVE YOUR MONEY GO TO ANOTHER LOCATION THAT CARES!

Frequently Asked Questions About Chipotle Mexican Grill