Brand Certified
Charleys Cheesesteaks
4.3(754 reviews)
Certified by Charleys Cheesesteaks • Feb 22, 2026
Business Details
3408 Preston Highway, Louisville, KY
40213, United States
Certified by Charleys Cheesesteaks • Feb 22, 2026
(502) 689-3296
Certified by Charleys Cheesesteaks • Feb 22, 2026
https://order.charleys.com/menu/preston-hwy-louisville-ky/
Certified by Charleys Cheesesteaks • Feb 22, 2026
About
Certified by Charleys Cheesesteaks • Feb 22, 2026
Sandwich Restaurant
Location
Certified by Charleys Cheesesteaks • Feb 22, 2026
Hours
Certified by Charleys Cheesesteaks • Feb 22, 2026
Reviews
4.3
754 reviews
5 stars
534
4 stars
94
3 stars
39
2 stars
24
1 star
63
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food as delicious, particularly the cheesesteaks and wings, although some noted inconsistencies in flavor and temperature.
Service
The staff received positive feedback for being friendly and providing quick service, though there were some complaints about order accuracy and responsiveness.
Cleanliness
The restaurant was frequently described as clean, with a well-maintained dining area, although some customers mentioned issues with the outside area.
Value
While some customers found the prices reasonable for the portion sizes, others felt the meals were overpriced for the quality received.
- DODelmon Oldham1 day ago1.0Looks like they are cutting back on meat servings…I ordered a small Chicken Philly.. I only have enough chicken on half of the bread!…and they aren’t cooking the food to order because it’s not even hot!
- JHJessie House6 days ago5.0Im here right now with my ol man. We live this charkeys in paticular. We drive an hour and a half just tp get here from Hardinsburg ky. The owner is thr nicest man ive ever met. The food is better than amazing. We always eat there and then take a sandwich home. This place i would reccommend to everyone. We love love love this place. Thank you to the owner for always being s9 kind when we drive up here. We love the Charley's Cheesesteak Family. Thank ypu all for having us.
- CTCHARLES TAYLORFeb 19, 20261.0Yeah you guys are playing with people. Barely put meat on the sandwiches ungrilled onions. This place is just here to take your money. Not provide great cheesesteaks.
- JKJeff KimberlyFeb 16, 20262.0It has been about a year since I've stopped into this location. When it first opened the food was amazing and fresh and the portion sizes were great. The place was clean and the staff was friendly. When I stopped in the other day, the portion sizes and the quality of food seem to have declined. I also asked for some ketchup as I had ordered a medium sized fry and the lady behind the counter tries to hand me one packet. I told her that I needed more ketchup than that and she handed me one more packet. I am not entirely sure why they are being so stingy with something as insignificant as ketchup. The restaurant also did not look all that clean. I will be taking this off of my list of places that I look forward to visiting.
- SWShaylene WilsonJan 30, 20261.0Consistently have had messed up orders when delivery, which is crazy to me because you have a written list of details... This is the third time I have ordered from this location they failed to put ingredients that are supposed to come on NORMALLY. I took away onions this time and added banana peppers... so where is the cheese wiz? Also, I spent extra to get Cajun fries and they gave me ZERO fries. Last time I asked for extra pickles and to add Swiss, they gave me two single pickle slices, zero swiss and zero cheese Wiz... Meat taste was subpar; lack of seasons only flavor of onion and bell pepper. Bread was nice though.
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours at Charleys Cheesesteaks on Preston Highway?
Pickup is available daily from 10:00 AM to 9:00 PM, except on Sunday when it closes at 8:00 PM.
Does Charleys Cheesesteaks on Preston Highway offer delivery service?
No, delivery service is not available at this location.
Is there a drive-through option at Charleys Cheesesteaks on Preston Highway?
No, the drive-through service is closed at this location.
Can I order takeout from Charleys Cheesesteaks on Preston Highway?
No, takeout service is not available at this location.
What are the main payment methods accepted at Charleys Cheesesteaks Preston Highway?
They accept American Express, Discover, MasterCard, and Visa.
Where is Charleys Cheesesteaks Preston Highway located?
It is located at 3408 Preston Highway, Louisville, KY 40213, USA.
Which nearby coffee shops can I visit when I go to Charleys Cheesesteaks Preston Highway?
Scooter's Coffee and Dunkin' Donuts are nearby coffee shops you can visit before or after your meal.
Are there any nearby automotive services close to Charleys Cheesesteaks on Preston Highway?
Yes, nearby automotive services include Bumper To Bumper - Fairgrounds, Glaser's Collision Centers, and Bumper to Bumper Louisville 667.
What nearby attractions can I check out after visiting Charleys Cheesesteaks on Preston Highway?
You can visit Value City Furniture for home decor shopping or relax at Sleep Inn & Suites hotel nearby.
How can I contact Charleys Cheesesteaks Preston Highway for inquiries?
You can reach them by phone at +1 502-689-3296 or visit their website at https://order.charleys.com/menu/preston-hwy-louisville-ky/.
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