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Charleys Cheesesteaks

4.0
(280 reviews)

Business Details

5000 Shelbyville Rd., Space # 1655, Louisville, KY
40207, United States
(502) 540-8572
https://order.charleys.com/menu/mall-st-matthews/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
5000 Shelbyville Rd., Space # 1655, Louisville, KY
40207, United States

Hours

Reviews

4.0
280 reviews
5 stars
165
4 stars
42
3 stars
20
2 stars
9
1 star
44
  • BB
    B Brown
    Feb 18, 2026
    1.0
    I really wanted a cheesesteak and thought this would be the perfect place but my cheesesteak had big raw onions on it when I requested for my onions to be cooked. My cheesesteak was falling off of the bread. Fries didn't have seasoning so I guess they are out of Cajun seasoning.
  • ST
    Steve Terry
    Feb 17, 2026
    5.0
    Fantastic sandwich! Best one of any location I’ve had. Chicken Philly and fry! Beef Philly and fry!
  • FJ
    FREE FIRE JORDAN
    Feb 11, 2026
    5.0
    Very good food and service
  • RB
    Riley Berry
    Feb 2, 2026
    1.0
    This place is pulling card info and using it to make fraudulent purchases!!! The method they used was bizarre as well - I was with someone else (my client who has Down Syndrome whom I spend time with in the community) and she used her card to pay for her lunch, they tried to tell me we still owed like $2.42 or something that wasn’t covered by her card (which makes no sense because her card will just decline if she doesn’t have enough to cover the entire purchase.) I used mine only for it to then show as a $30 charge as reflected on my account and then immediately after fraudulent charges started: Lululemon, Dick’s Sporting Goods, Starbucks. Both on my card and hers! Our cards were still physically with us the whole time and it went on for days totaling in over $1000! Preying on anyone is despicable but an individual with special needs who is out for her once weekly outing and working on practicing her budgeting and money management skills. What an unbelievably awful experience!
  • EE
    E
    Jan 31, 2026
    2.0
    There was no one at the counter for a while and then someone came out but I had tried to figure out how to order on my own w the tablet when the cashier had already moved on and helped the next person. Got my stuff and the drink was good. It didn’t take too long to get after putting in the order.

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular business hours for Charleys Cheesesteaks at Mall St. Matthews?

Charleys Cheesesteaks at Mall St. Matthews is open Monday through Saturday from 11:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Is Charleys Cheesesteaks open for delivery, drive-through, pickup, or takeout?

Currently, Charleys Cheesesteaks does not offer delivery, drive-through, pickup, or takeout services as all these options are listed as closed.

Brand Certified Facts from Charleys Cheesesteaks

Charleys Cheesesteaks partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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