Buffalo Wild Wings

3.5
1550 reviews
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Business Details

10206 Westport Road, Louisville, KY
40241, United States
(502) 394-9596
https://www.buffalowildwings.com/locations/us/ky/louisville/10206-westport-road/sports-bar-1357/
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
10206 Westport Road, Louisville, KY
40241, United States

Hours

Reviews

3.5
1,550 reviews
5 stars
554
4 stars
339
3 stars
226
2 stars
144
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unresponsive staff, and rude behavior from waitstaff and management.

Food Quality

Mixed reviews on food quality; some enjoyed the wings while others received overcooked or stale items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and unpleasant odors in the restaurant.

Staffing Problems

Frequent complaints about understaffing leading to long wait times and poor customer service.

Positive Experiences

Despite the negatives, some customers praised specific staff members for excellent service and enjoyed the food when it was prepared well.
  • NB
    Naz Bahari
    Oct 31, 2025
    2.0
    Friday night, restaurant maybe has 20 people in it, no-one manning the front desk, 20 min spent calling to fix an order as you can't leave notes for them on delivery apps. Came in, standing another 20 min after my order says its ready. Typical of this area, no one takes pride in thier job and no one around to fix it.
  • DP
    Dameshia Parker
    Oct 11, 2025
    4.0
    Val my waitress was great! Attentive and quick! Mozzarella sticks are 🔥🔥 but the wedges were a bit of a let down. Tasted like they weren't cleaned properly 😅 but wings were tasty 💜
  • CN
    Chinh Trần Đình
    Oct 4, 2025
    1.0
    Terrible services. I asked if I can seat at the booth in the corner and the receptionist responded with attitudes. I waited for 10 minutes and not a single person came to take orders. They must having a bad day
  • WH
    Wes “whopper” Hopper
    Oct 2, 2025
    4.0
    Food seemed to take a while, even though they did not have much business. A lot of employees just lounging around and playing on their phones. It was really good once it arrived, and it was fresh and hot and well seasoned
  • BH
    Brian H
    Sep 28, 2025
    1.0
    Trust the reviews because I saw them and thought … a bw3 can’t be that bad My son and I walk in, make eye contact with the hostess. She turned around and was gone for 5 minutes We decide to sit down on our own I order a cheese steak … they don’t have the hoagie bun so they offer to make on other bread Rather than the 8-10 hoagie the bring out a 4 inch bun When I call it out she argues it’s the same Come on man I don’t have to come here and give you money Treat people like guests spending their dollars. Don’t bother sending a response telling me to go to your site …. Just care
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings serve at 10206 Westport Road, Louisville?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings at the Westport Road location?

They are open Monday through Friday from 11:00 AM to 11:59 PM, and on Saturday and Sunday from midnight to 1:00 AM and then again from 11:00 AM to 11:59 PM.