Numerous reviews highlighted poor service, including long wait times, unresponsive staff, and rude interactions.
Food Quality
Customers frequently reported cold, overcooked, or incorrect food orders, with many expressing disappointment in the overall quality.
Management Concerns
Several reviews mentioned a lack of effective management, with staff appearing untrained or overwhelmed, leading to a chaotic dining experience.
Mixed Experiences
While some customers praised specific staff members and enjoyed their meals, the overall sentiment leaned heavily towards dissatisfaction.
WK
Willie King
Jan 6, 2026
1.0
Boneless wings were small and cold. Fries were not edible at all (hard & cold). Very dissatisfied with the over all quality of our meal. You all should be/ feel ashamed to serve people food you wouldn’t feed to your own mother.
OA
Odalys AS
Dec 9, 2025
1.0
Muy mala atención aparte de que me cobraron mas propina de la que di realmente muy decepcionada del lugar cuando llegamos nadie nos atendió tuvimos que buscar nosotros a la mesera muy mal servicio si pudiera dar cero estrellas la daría
PC
Pablo Cortez
Dec 9, 2025
1.0
Mi experiencia super mala ya k le puse un tik y vi k agregaron más de 40 dolares superiores a lo k yo les había dejado k ya era bastante es un robo a la cara les doy una estrella ya k no puedo dar otra cosa jamás vuelvo a ir a ese lugar k le roban a la cara
AW
Anna Wilson
Nov 28, 2025
1.0
We ordered take out food. We had to chase down someone to find our take out order. We checked the food and was missing one of the meals. They brought it out saying they had just finished the meal and it hadn’t made it in the bag. When we got home the rest of the food was generally fine but the wrap was stale and cold. I don’t know where they grabbed this item but it wasn’t just made.
Management needs to work on teaching staff to multi task and to ensure orders are made fresh.
JN
James (Nick)
Nov 16, 2025
1.0
Took 10 minutes for the manager to come out from the back and seat us. He didn’t look happy about it and sat us at a broken table. The server acted like we pissed her off for being sat in her section. Not friendly. Food sucked. That wing sauce they use is nasty. Roosters and Hooters is much better food and service. We only went to bw3 because it was 12 and everything else was closed. The atmosphere was awful, the other 2 places are more peaceful.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings serve at the Louisville Outer Loop location?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
What are the operating hours for Buffalo Wild Wings in Louisville on weekdays?
Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Thursday, and 11:00 AM to 1:00 AM on Friday.
Is Buffalo Wild Wings open on weekends and what are the hours?
Yes, the restaurant is open on Saturdays from 11:00 AM to 1:00 AM and Sundays from 11:00 AM to midnight.
Where is the Buffalo Wild Wings restaurant located in Louisville?
It is located at 4917 Outer Loop, Louisville, KY 40219, United States.
Can I order takeout from Buffalo Wild Wings on Outer Loop?
Yes, Buffalo Wild Wings offers takeout service at this location.
What is the phone number to contact Buffalo Wild Wings on Outer Loop?
You can reach Buffalo Wild Wings at +1 502-964-5803 for any inquiries or reservations.
Are there any nearby restaurants to Buffalo Wild Wings on Outer Loop?
Yes, nearby restaurants include Qdoba Mexican Eats, Panera Bread, Five Guys, Firehouse Subs, and Papa Murphy's Take 'N' Bake Pizza, providing diverse dining options around the area.
What other services can I find near Buffalo Wild Wings on Outer Loop?
Near Buffalo Wild Wings, you can find health and medical services like Aspen Dental, Motto Clear Aligners, and various doctors, as well as retail stores like Mattress Firm, Men's Wearhouse, and Shoe Carnival.
Is the Buffalo Wild Wings location close to any medical centers or clinics?
Yes, it is near medical centers such as UofL Physicians – Cardiology Associates, KentuckyOne Primary Care - After Hours Care, and several individual doctors and dental offices, making it convenient for a meal before or after appointments.
Where can I find more information or updates about Buffalo Wild Wings at 4917 Outer Loop?
You can visit their official website at https://www.buffalowildwings.com/locations/us/ky/louisville/4917-outer-loop-rd/sports-bar-1231/ or check their Facebook page at https://www.facebook.com/180741432586432 for updates and promotions.