Buffalo Wild Wings

3.5
2147 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
4917 Outer Loop, Louisville, KY
40219, United States

Hours

Reviews

3.5
2,147 reviews
5 stars
832
4 stars
472
3 stars
255
2 stars
152
1 star
436

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including long wait times, unresponsive staff, and rude interactions.

Food Quality

Customers frequently reported cold, overcooked, or incorrect food orders, with many expressing disappointment in the overall quality.

Management Concerns

Several reviews mentioned a lack of effective management, with staff appearing untrained or overwhelmed, leading to a chaotic dining experience.

Mixed Experiences

While some customers praised specific staff members and enjoyed their meals, the overall sentiment leaned heavily towards dissatisfaction.
  • WK
    Willie King
    Jan 6, 2026
    1.0
    Boneless wings were small and cold. Fries were not edible at all (hard & cold). Very dissatisfied with the over all quality of our meal. You all should be/ feel ashamed to serve people food you wouldn’t feed to your own mother.
  • OA
    Odalys AS
    Dec 9, 2025
    1.0
    Muy mala atención aparte de que me cobraron mas propina de la que di realmente muy decepcionada del lugar cuando llegamos nadie nos atendió tuvimos que buscar nosotros a la mesera muy mal servicio si pudiera dar cero estrellas la daría
  • PC
    Pablo Cortez
    Dec 9, 2025
    1.0
    Mi experiencia super mala ya k le puse un tik y vi k agregaron más de 40 dolares superiores a lo k yo les había dejado k ya era bastante es un robo a la cara les doy una estrella ya k no puedo dar otra cosa jamás vuelvo a ir a ese lugar k le roban a la cara
  • AW
    Anna Wilson
    Nov 28, 2025
    1.0
    We ordered take out food. We had to chase down someone to find our take out order. We checked the food and was missing one of the meals. They brought it out saying they had just finished the meal and it hadn’t made it in the bag. When we got home the rest of the food was generally fine but the wrap was stale and cold. I don’t know where they grabbed this item but it wasn’t just made. Management needs to work on teaching staff to multi task and to ensure orders are made fresh.
  • JN
    James (Nick)
    Nov 16, 2025
    1.0
    Took 10 minutes for the manager to come out from the back and seat us. He didn’t look happy about it and sat us at a broken table. The server acted like we pissed her off for being sat in her section. Not friendly. Food sucked. That wing sauce they use is nasty. Roosters and Hooters is much better food and service. We only went to bw3 because it was 12 and everything else was closed. The atmosphere was awful, the other 2 places are more peaceful.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings serve at the Louisville Outer Loop location?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.

What are the operating hours for Buffalo Wild Wings in Louisville on weekdays?

Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Thursday, and 11:00 AM to 1:00 AM on Friday.