Buca di Beppo Italian Restaurant

Reviews

• MB

  margo boatright

  Nov 15, 2025
  4.0
  Went and celebrated nephews birthday and had a wonderful lunch huge servings size waiter and manager was awesome
• KH

  Karla Hill

  Nov 13, 2025
  1.0
  We chose Buca di Beppo for my dad’s birthday dinner and unfortunately left extremely disappointed. For a $210 bill (before tip), the quality and experience were far below what we expected. The food was the biggest issue. My father’s lasagna was very bland. The fettuccine Alfredo sauce was excessively oily. The chicken was extremely poor quality — I even told our server how bad it was, but no correction or replacement was offered. The spaghetti tasted like something from a can. The birthday brownie was so stale we couldn’t even cut it with a steak knife. We also waited a very long time for food, despite the restaurant being mostly empty and ordering immediately after sitting down. Our server was kind, but she seemed very new and overwhelmed, and it felt like she didn’t know how to handle issues when we brought them up. On top of that, the men’s restroom was out of paper towels in both dispensers and had a broken picture frame, which just added to the feeling of neglect and lack of care throughout the restaurant. For this to be a birthday celebration and for the meal to be this disappointing — to the point that we ended up getting fast food afterward — was really upsetting. I truly hope management sees this feedback and reaches out, because this experience did not come close to matching the price or the expectations.
• LM

  Lee Monroe

  Nov 12, 2025
  5.0
  This was a repeat visit to celebrate a special occasion and we have absolutely loved our visits both times! We have had the pleasure of being served by John both times and he has been an excellent server! He is always attentive and super quick to get anything we need. He has no problems making sure we are completely satisfied and we will be continuing to sit with him when possible in the future. We greatly appreciate the birthday treatment and the ladies enjoyed the espresso martini’s John made them this visit. Wonderful!
• AW

  Amanda Woolet

  Nov 11, 2025
  1.0
  I don’t understand how this place is still open. The food and service were mediocre at best and the cleanliness just wasn’t there. Never refilled our drinks and couldn’t even use the excuse they were busy because there were only 3 other tables in the whole restaurant at 7pm. If all that wasn’t bad enough, there was a sharp piece of metal in our Alfredo that very well could have chipped a tooth or cut someone. Lisa the manager had the most insincere apology and comped a whopping $10 off our bill and gave us a coupon that expires in 2 weeks. Save your money and go to Olive Garden down the street.
• JR

  Jimmy Rhodes

  Nov 5, 2025
  5.0
  ⭐️⭐️⭐️⭐️⭐️ Wonderful Birthday Celebration at Buca di Beppo Louisville! We celebrated a 54th birthday at Buca di Beppo in Louisville and had such a great experience thanks to our amazing server, Amanda. From start to finish, she made the evening feel special and fun! Amanda recommended the vanilla espresso martini—a new menu item—and it was absolutely delicious. Her food suggestions were also spot on: the Salmon Sorrento and Baked Rigatoni were both fantastic. She was incredibly attentive throughout the night, promptly bringing out fresh bread, appetizers, and refills without us ever having to ask. To top it all off, Amanda surprised us with a birthday sundae and led the staff in singing “Happy Birthday,” which made the celebration extra memorable. Her upbeat energy and genuine kindness made the whole evening feel personal and joyful. Thank you, Amanda, for helping make this birthday one to remember! We’ll definitely be back—and we’ll be asking for you next time.

Frequently Asked Questions About Buca di Beppo Italian Restaurant