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Arby's

4.0
(1209 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5022 S Third St, Louisville, KY
40214, United States

Hours

Reviews

4.0
1,209 reviews
5 stars
570
4 stars
300
3 stars
170
2 stars
72
1 star
97

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being hot, fresh, and delicious, with specific mentions of sandwiches, milkshakes, and sides.

Service Experience

While many reviews highlighted friendly and quick service, there were notable complaints about rude staff and incorrect orders, particularly in the drive-thru.

Cleanliness

The dining area and restrooms received positive remarks for being clean and well-maintained, although some reviews mentioned issues with cleanliness.

Order Accuracy

Several customers reported problems with incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • KL
    Kimberly Lyra
    2 days ago
    4.0
    Stopped by Arby’s for a quick dinner and it was a solid experience. I ordered the roast beef sandwich combo, and everything tasted fresh and flavorful. The curly fries were seasoned just right, and my order was ready pretty fast. The only thing I didn’t love was that the sandwich felt a little smaller than I remembered, but it still hit the spot. Overall, good food and I’d definitely swing by again when I’m craving something different from the usual burger place.
  • AB
    Austin Brewer
    Feb 7, 2026
    4.0
    Food was good and hot, Cashier was friendly, food came out quick. What more can you ask for?
  • GG
    Gary
    Dec 22, 2025
    5.0
    The sandwiches are prepared when ordered, they're always on fresh and enjoyable. Nice menu selection of sandwiches and side items. The milkshakes are delicious along with apple and cherry turnovers. The counter personnel were friendly and very helpful
  • DW
    Danny Washburn
    Dec 5, 2025
    5.0
    Clean dining area, restrooms, and soda fountains. Sauce bar was fully stocked. Food is fresh and quick. Friendly staff. Good place to stop for lunch.
  • NP
    Neka Pooh
    Oct 14, 2025
    1.0
    The workers in the drive thru was so nasty and rude. I asked a simple question and whoever it was sounded so irritated that I asked a question as if I was inconveniencing him on top of when I pulled up telling me to wait and I waited over 3 minutes! I just pulled off because why am I gonna sit here and spend my money somewhere where the employees don’t even have decent customer service

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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