Brand Certified
Arby's
3.9(2950 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
2804 Crittenden Dr, Louisville, KY
40209, United States
Certified by Arby's • Feb 22, 2026
(502) 634-9910
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/ky/louisville/2804-crittenden-dr/store-7349
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
3.9
2,950 reviews
5 stars
1,235
4 stars
810
3 stars
464
2 stars
178
1 star
263
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Food quality was inconsistent, with some customers receiving cold or burnt items, while others praised the freshness and taste.
Cleanliness
Some reviews highlighted cleanliness and friendly staff, but others mentioned unsanitary conditions.
Menu Availability
Customers expressed frustration over discontinued items and menu inaccuracies.
Positive Experiences
Despite the negatives, several reviews noted positive experiences with friendly staff and good food.
- BLbrian lovingsFeb 18, 20261.0Very disappointed I won't ever again oder from this location!
- NGNikita GeeFeb 15, 20265.0Excellent food and service!
- PLPreston LeighJan 20, 20264.0Good fast food.
- AEAdam EasterdayJan 18, 20261.0Honestly impressive how consistently incorrect they are with what you ordered. I give it a shot every few months to see if it’s better and it’s just not.
- DDDJan 1, 20261.0Trash trash trash. Discontinued items menu keep changing. Managers have no answer. Placed and order to find out what I usually eat it with has been discontinued. So disappointed just gave the food back don't even want a refund do better y'all have too much old money to settle for bs.
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Hours of operation
- Phone number
- Official website