Arby's

3.9
554 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
12424 Lagrange Rd, Louisville, KY
40245, United States

Hours

Reviews

3.9
554 reviews
5 stars
235
4 stars
159
3 stars
84
2 stars
25
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and fast service, though some reported issues with order accuracy and staff attitude.

Food Quality

While many enjoyed the food, there were several complaints about cold items, incorrect orders, and unsatisfactory menu items.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.

Value

Customers appreciated the value of meal deals, but some felt the prices were high for the quality received.
  • KT
    Kris Taylor
    Dec 7, 2025
    5.0
    Friendly, fast service.
  • SS
    Sf1
    Nov 5, 2025
    5.0
    ***This review is based solely on my opinion/experience with said company.*** I think it is one of the managers that usually waits on me. Super friendly and always in a great mood. Makes for a better experience. I have had no issue with the food quality or temperature when we have ate here.
  • KK
    Kenny
    Oct 26, 2025
    1.0
    Steak Nuggets are horrible.
  • JV
    JaQuay Vermillion
    Aug 31, 2025
    1.0
    Had to warm my chicken from my chicken sandwich in the air fryer today bc it was so cold got the number 10 gotta hit jaggers next time.
  • CD
    Chris Durk
    Aug 20, 2025
    5.0
    Excellent service again. The place is really clean. I’m into the buffalo chicken sliders now. The employees are fantastic. The general manager with the cross on his forearm talks to them like dogs.