Location.com logo
Brand Certified

Arby's

4.0
(1454 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7708 Preston Hwy, Louisville, KY
40219, United States

Hours

Reviews

4.0
1,454 reviews
5 stars
671
4 stars
408
3 stars
196
2 stars
72
1 star
107

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising freshness while others reported issues like undercooked meat and incorrect orders.

Service Experience

Service is generally described as friendly and fast, but there are notable complaints about slow service and order accuracy.

Cleanliness

Customers noted cleanliness issues, particularly with sticky tables and condiment stations, although some areas like the bathrooms were reported as clean.

Pricing Concerns

Several reviews mentioned that the prices are considered high for fast food, with some customers feeling that the value does not match the quality.
  • CB
    Chris b
    1 day ago
    5.0
    very clean
  • NH
    Nicholas Haines
    Jan 6, 2026
    4.0
    Food and service was great. Old Glory has put her time in however. Retiring the flag would be an appreciated sign of respect.
  • DH
    David Harrison
    Dec 9, 2025
    5.0
    I was a drive through customer; the food is great and the service is excellent
  • SP
    Sarah Pearl
    Nov 22, 2025
    1.0
    Had a coupon that said 1.99 kids meal. Told us we couldn't use it unless we bought an adult meal. That was not on the coupon. So what they said was illegal.
  • SC
    Shelby Campbell
    Nov 8, 2025
    1.0
    Roast beef was raw. Not the first issue Ive had with this location, and ONLY this location. Every other arbys in louisville still serves the turkey gyro. The other arbys on Preston stated they are in the same district, with the same system and they sell the turkey gyro just fine. Today I ordered it at this location as its the closest to my house, and the manager stated "ill do it only this time, but not again." He should focus more on actually cooking their food instead of denying to make something they sell, have on the menu, and have all the ingredients to make. This would be different if they didnt have a button for it but on the receipt today it rung up just fine, as it does every time at the other locations. I should not have to drive miles down the road, or argue with someone just to get food fully cooked, made correctly, and how it was ordered.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others