Arby's

3.7
784 reviews
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Business Details

1203 Hurstbourne Ln, Louisville, KY
40222, United States
(502) 425-6660
http://www.arbys.com/locations/us/ky/louisville/1203-hurstbourne-ln/store-714
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1203 Hurstbourne Ln, Louisville, KY
40222, United States

Hours

Reviews

3.7
784 reviews
5 stars
324
4 stars
181
3 stars
120
2 stars
52
1 star
107

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food temperature, with several mentioning cold or overcooked items, while others enjoyed the freshness of certain menu items.

Customer Service

Feedback on customer service was mixed; some praised friendly staff, while others reported rude behavior and poor service experiences.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty floors and bathrooms, contributing to a negative dining experience.

Order Accuracy

Several customers experienced problems with incorrect orders and missing items, leading to dissatisfaction.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some noting a friendly environment while others described it as chaotic and unorganized.
  • RP
    Ronika Payton
    Dec 27, 2025
    5.0
    Fast hot food
  • SR
    Susan Razor
    Dec 14, 2025
    5.0
    The food at this particular location is ALWAYS hot and fresh and the people are very nice
  • GJ
    Greg Jett
    Dec 11, 2025
    4.0
    I was the only patron in the restaurant. The sandwich was good but the fries were Luke warm. The music being played was not to my liking. Items on the floor that were not picked up.
  • DM
    Danyani Maldonado
    Nov 12, 2025
    3.0
    Siempre pido en otros arby's el macarrón con queso que trae carne y cebollas empanizadas y lo sirven en un bowl todo junto y en este me lo dieron en unas pequeñitas porciones.
  • BF
    Bradly Frederick
    Oct 29, 2025
    5.0
    Liked
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